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  • #228188
    melissay
    Participant

    hello and thank you. i’m an amateur user. i completed setting up my website. now, i’m unsure why/how: but i can see an image icon in the background of my website, behind the header and content as i scroll down the page. i don’t know if i changed a setting and if i did, i don’t know how to fix it. also, when i check my website, the landing page header image is visible—but sometimes the image header stays until i scroll down—but other times the image header page is briefly visible then the page automatically scrolls down to the content all by itself. i want website visitors to scroll and not be automatically scrolled. i’m very new at this, and a little confused and intimidated by this type of work. please forgive if i don’t use the correct language to convey what kind of help i need. thank you. i appreciate the time, effort and support. this is my website[http://twolittleredballoons.com]

    #228342
    Skandha
    Participant

    @melissay: Hello there,
    You seem to have change the theme to Twenty Seventeen. Can you please activate Catch Fullscreen Pro so that I can look into the issue you are having?

    Kind Regards,
    Skandha

    #228438
    melissay
    Participant

    TUESDAY 2019-12-03
    Greetings. Many thanks, Skandha. I’m seeing your message now. I deleted everything (all of my work/uploads/content), then reactivated the Twenty Seventeen theme. If you visit my website—it will be 100% blank, no customized content, with CatchFullscreen Pro 2.2.1 … have I defeated the purpose? My apologies.

Viewing 3 posts - 1 through 3 (of 3 total)
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