[pla16]

Hi,
I don’t speak English very well, :-(, I’m sorry.

I have a problem with free theme Intuitive. Can you help me ? please.

The problem : the 48.68405471.9358039 text is appearing on your homepage when Jetpack is active.

I contacted Jetpack but they think the problem is in the theme. The problem appeared with my last post.

I hope it’s clear.

The link to my website : https://www.optical-aperture.fr/

Thank for your help.
patrick

[Skandha]

@pla16: Hello Patrick,
Can you try deactivating all your plugins and see if the text still appear?

Let me know if the issue persists!
Kind Regards,
Skandha

[pla16]

Hi Skandha

Yes, I desactivated all plugins and when I desactivated Jetpack particulary, the problem did not existe.

I submitted the problem to Jetpack and He said :
“We primarily provide support in English. I can use Google Translate to understand you, and will reply in English.

I understand the 48.68405471.9358039 text is appearing on your homepage when Jetpack is active. Is that correct?

If a theme supports it, Jetpack allows posts to be tagged with a geo location. It looks like your theme may be showing the geolocation from your latest posts, which are those numbers.

The quickest way to check that is to test for a theme conflict.

Temporarily switch your theme to a WordPress default theme like Twenty Nineteen. Then check for the geolocation numbers on the homepage again. If the geolocation numbers are gone, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.”

I changed theme and the problem disappears.

Thanks very well for your help

[Skandha]

@pla16: Hello Patrick,
I will need to look into to your site to debug the issue. I will contact you shortly by email.

Kind Regards,
Skandha

[pla16]

Thanks very well Skandha.
best regards

[Skandha]

@pla16: Hello Patrick,
I have sent you an email. Please check your inbox. Please check your spam folder as well.

Kind Regards,
Skandha

[pla16]

Hello Skandha

The problem (48.68405471.9358039) is always on my home page.
Do you see it ?
https://www.optical-aperture.fr/
Kind Regards,

patrick

[pla16]

Skandha,

I send you an email.
Kind Regards
patrick

[Skandha]

@pla16: Hello Patrick,
I deactivated and then again activated Jetpack Plugin on your site and the geo location text does not seem to show up. Can you please check and let me know if the issue is resolved?

Let me know if the issue persists!
Kind Regards,
Skandha

[pla16]

Hello Skandha

for me the issue is always jespack configured.
I’m sorry
Parhaps, I don’t use jetpack correctly.

Kind Regards
patrick

[Skandha]

@pla16: Hello Patrick,
I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/clean-enterprise/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[pla16]

Hello Skandha,

It’s difficult for me to explain in English.
The issue is in fact the last article. There must be geographic coordinates in one of the images.
Since I deleted the article, the problem disappears.

Kind Regards
patrick

[Skandha]

@pla16: Hello Patrick,
Can you let me know on which image there must be geographic coordinates? Can you please recreate the article so that I can provide you a solution.

Kind Regards,
Skandha

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