Problem with version 4.4

This topic has 7 replies, 3 voices, and was last updated 9 years, 9 months ago by Sakin.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
January 23, 2016 at 7:06 pm #83535

Chris
Participant

See the links to the screendumps before and after updating to Catch Box version 4.4 pro
What can I do to fix it?

January 23, 2016 at 8:42 pm #83541

Pratik
Participant

hi @chris,
Assuming http://www.elsiena.nl/ as your site url(I got it from your old support ticket), the site is loading fine. Sliders, images all are loading fine. Can you check it again. Sometimes, there are some cache issues. Please try clearing your cache, or a different web browser, or even a different machine.

Regards,
Pratik

January 23, 2016 at 9:11 pm #83542

Chris
Participant

Hi Patrik,

The site is loading fine because I put it back to 4.3.2
I tried it a few times, but every time i update to 4.4 ends up in a site
like in the picture.

Chris.

January 24, 2016 at 7:41 am #83562

Pratik
Participant

Hi @Chris,

We wont be able to debug unless we can replicate the error. I will ping @Sakin and see how we can move forward on this.

Regards,
Pratik

January 24, 2016 at 8:00 am #83566

Sakin
Keymaster

@chris: We didn’t find any issue in Version 4.4. Have you made any changes to theme core files. If not then I need to check in your server. For that, I will send you email and you can reply me there.

January 24, 2016 at 8:56 pm #83583

Sakin
Keymaster

@chris: Thanks. I found one issue in template full width which was causing this issue. I have fixed in your site and will fixed in next version update as well.

January 24, 2016 at 9:04 pm #83584

Chris
Participant

Sakin, you are a wizard!! thank you very much!

Chris.

January 24, 2016 at 10:01 pm #83593

Sakin
Keymaster

@chris: Thanks for your appreciation 🙂
Author

Posts