Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 9, 2021 at 8:31 pm #281625
    Jyotirmoy Dey
    Participant

    I have 10 rows enabled in the option, but it doesn’t work. I get a “show more” after 3rd row itself. The customizer doesn’t work half of the time. Cant change fonts as well, it doesn’t work. Prompt help on your end is appreciated at least for pro users.

    https://ibb.co/dQbV6bQ

    May 10, 2021 at 2:19 am #281658
    Skandha
    Participant

    @jyo: Hello there,
    That option works for only for products on the shop page. Can you make sure if you are checking on the Shop page?

    I checked at my end and the fonts seems to be changing fine in the customizer. Can you deactivate all the plugin you are using and check if the fonts change? Also please post in your site URL so that I can look into the issue.

    Kind Regards,
    Skandha

    May 11, 2021 at 12:06 am #281677
    Jyotirmoy Dey
    Participant

    The screenshot is of my shop page only. It doesn’t work. It only displays up to 10 products and then it shows a “show More” link below.

    Also, the font changes, but not the weight or size of the font. The moment you refresh your page, it gets reset.

    And yes, I always try the usual things first, like deactivating the plugin, clearing cache, etc.

    May 11, 2021 at 6:29 am #281742
    Skandha
    Participant

    @jyo: Hello there,
    I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

    Kind Regards,
    Skandha

    May 11, 2021 at 12:49 pm #281762
    Jyotirmoy Dey
    Participant

    done. please check

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