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Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • May 14, 2019 at 3:28 pm #172477
    valelotartaro
    Participant

    Hello,
    The image on the product page (woocommerce) is shown blurred , like if it is out of focus. However when I slide the mouse over the image it is ok.
    How can I fix this?
    https://bodegahcanale.com/product/barzi-canale-blend-de familia-x3/

    May 15, 2019 at 12:36 am #172494
    Skandha
    Participant

    @valelotartaro: Hello Valeria,
    Go to => Appearance => Customize => Theme Options => WooCommerce Options => Check to disable Product Gallery Zoom

    Let me know if this works out!
    Kind Regards,
    Skandha

    May 16, 2019 at 8:57 am #172661
    valelotartaro
    Participant

    Hi Skandha,
    it works at the beginning (just after I disable de Product gallery zoom) but if I go to another page and then return to the product page or go to another product, the image is blurred again but now the zoom option is disabbled….
    Another way to solve this?
    kind regards, Valeria

    May 17, 2019 at 6:53 am #172740
    Skandha
    Participant

    @valelotartaro: Hello Valeria,
    You seem to have added the image of size 682*679px. Can you try adding a larger image of 1:1 aspect ratio and check if this resolves the issue.

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    May 21, 2019 at 1:17 pm #173051
    valelotartaro
    Participant

    Hello Skandha,
    It’s something strange, because the first time I go to the product page , the image is out of focus, but if I return to the shop and then reenter the prodcut page , the image is ok. Do you know what is the problem?
    So many thanks for your help!
    Valeria

    May 21, 2019 at 1:17 pm #173052
    valelotartaro
    Participant

    the page is bodegahcanale.com/shop

    May 22, 2019 at 3:20 am #173086
    Skandha
    Participant

    @valelotartaro: Hello Valeria,
    I try that but still the image looks out of focus until you hover.
    Did you try uploading a larger image size for that product?

    Kind Regards,
    Skandha

    May 22, 2019 at 7:33 am #173107
    valelotartaro
    Participant

    Hello Skandha, yes, I’ve tried. Some of the products have 1181 x 1181 . Should I try a larger one?
    Kind regards, Valeria

    May 23, 2019 at 2:35 am #173169
    Skandha
    Participant

    @valelotartaro: Hello Valeria,
    Can you try a larger image for the 1st image in this product link.

    Kind Regards,
    Skandha

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘product page image’ is closed to new replies.