Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 25, 2018 at 9:00 am #157635
    otherworldstv
    Participant

    Is there a way to install a custom font that isn’t in the built-in list?

    I tried using the “Additional CSS” feature outlined here, but the custom font still isn’t showing up in the list of available fonts.

    My site is located at https://otherworlds.tv

    October 25, 2018 at 11:21 pm #157688
    Skandha
    Participant

    @otherworldstv: You don’t seem to be using our theme. Please post your issues and queries in the respective theme support forum.

    Kind Regards,
    Skandha

    October 25, 2018 at 11:25 pm #157689
    otherworldstv
    Participant

    I stopped using your theme when I found that you charge an extra $40 (on top of the price I paid for the theme) for support, even though you advertise support as being free for a year.

    If the refund takes as long as your support reply does, I will definitely be filing a chargeback.

    October 26, 2018 at 2:50 am #157797
    Skandha
    Participant

    @otherworldstv: The cost $40 is for premium support that is If your issue is highly urgent and if you have not been able to solve it through above mentioned services, you can send us a Support Ticket, which will serve as your final resort for problem solving.

    Otherwise you can use our support forum if you have any issues and queries and we will get back to you within 24hrs to help you out.

    Regarding the font please let me know which font you would like to use so that I can help you out.

    Let me know if this helps you out!
    Kind Regards,
    Skandha

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