Forum Replies Created

Viewing 20 posts - 121 through 140 (of 204 total)
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  • in reply to: Autoplay delay not work #337405
    sujapati
    Keymaster

    Hi Staipa,

    We are glad to hear you were able to identify the cause of the issue. Since it stems from the plugin, it’s not related to the theme. For further assistance, I recommend reaching out to the plugin’s support team.

    Kind Regards,
    Sujapati

    in reply to: Autoplay delay not work #337341
    sujapati
    Keymaster

    Hello Staipa:  We’ve tested the FSE slider across multiple pages, and it appears to be functioning correctly on all of them. The issue on your blog page could be due to a plugin conflict. Please try disabling the plugins one by one on that page to identify the cause.

    Kind Regards,
    Sujapati

    in reply to: Autoplay delay not work #337296
    sujapati
    Keymaster

    @staipa: Have you got ‘attempt block recovery’ message after the update? If yes click the button and save the file, you will get the change.

    Would you please send me the screenshot of an editor with that slider?

    Kind Regards,
    Sujapati

    in reply to: Autoplay delay not work #337283
    sujapati
    Keymaster

    @stapia: We’ve resolved the autoplay delay issue. You’ll receive an update notification for both the theme and its plugin. Once you update them, you’ll be able to set the timing for the slider interval.

    Meanwhile, you might see an ‘Attempt Block Recovery’ popup, as shown in the image below. Simply click the button, and everything will be good to go!

    image-21

    If you have any questions, please feel free to reach out.

    Kind Regards,
    Sujapati

    in reply to: Autoplay delay not work #337239
    sujapati
    Keymaster

    @stapia: Our development team has resolved the issue and it is currently in the testing phase. Once testing is complete, we will update the plugin. You can expect the plugin update within the next few days.

    Thank you for your patience.

    Kind Regards
    Sujapati

    in reply to: problem with woocommerce thumbnails #337232
    sujapati
    Keymaster

    Hello Pikabon,

    I noticed that you’ve used images of varying sizes. The square images are appropriately sized and look great in the thumbnails. To maintain a consistent layout, I suggest resizing the remaining images to match this aspect ratio before re-uploading them.

    Kind Regards,
    Sunil

    in reply to: Autoplay delay not work #337177
    sujapati
    Keymaster

    Hello @staipa

    I’m sorry for any inconvenience you’ve experienced. Our team is currently reviewing the issue and will notify you as soon as it’s resolved.

    Kind Regards,
    Sujapati

    in reply to: Testimonials #337175
    sujapati
    Keymaster

    Hello @levysoro,

    I apologize, but this theme does not include a testimonial section in both pro and free versions. If you have any other questions or need assistance with a different aspect of the theme, please don’t hesitate to reach out.

    Kind Regards,
    Sujapati

    in reply to: Title and Tagline not showing in mobile version #337171
    sujapati
    Keymaster

    Hello ImprobableCactus,

    Apologies for the inconvenience. Kindly apply the CSS provided below to ensure the title and tagline are displayed correctly on all devices.

    .wp-custom-logo .wp-block-main-header .wp-block-group.wp-block-site-identity {
        display: block;
    }

    You can add the CSS code by following Dashboard -> Appearance -> Editor -> Styles -> Addtional Css.

    Below is the screenshot.

    addtional-css

    Kind Regards,
    Sujapati

    in reply to: Catch Flames Pro Older Posts #336767
    sujapati
    Keymaster

    Hello Kejraj,

    We have already conducted thorough testing by activating the Woocommerce plugin, and everything is functioning correctly. We recommend deactivating other plugins individually to identify the root cause of the issue.

    However, we have observed that the links to older posts are currently working well on your site. Have you found a solution to the issue?

    Kind Regards,
    Sujapati

    in reply to: cannot change color of website body #336730
    sujapati
    Keymaster

    Hello Pklattenhoff,

    Thank you for your inquiry. As you mentioned, you are currently using the free version of Fotographie. To change the background, please follow these steps:

    1. Click on “Customizer” in the WordPress dashboard.
    2. Navigate to the sidebar on the right and select the “Colors” option.
    3. In the “Colors” section, you will find options for “Header Text Color” and “Background Color.” You can easily change the background color from here.

    I have attached a screenshot for your reference.

    image-15

    image-16

    For changing the inner site colors, you will need to add custom CSS. The required CSS is provided below.

    
    
    .site-inner {
        background-color: #111;
        color: #fff;
    }
    .post-archive .entry-title a, 
    .hero-content-wrapper .entry-title a,
    a,
    .more-link {
        color: #fff;
    }
    a:hover, a:focus, a:active,
    .more-link:hover, .more-link:focus {
        color: rgba(255, 255, 255, 0.70);
    }
    .post-archive .entry-meta, .post-archive .entry-meta a {
        color: rgba(255, 255, 255, 0.70);
    }
    .post-archive .entry-meta a:hover, .post-archive .entry-meta a:focus {
        color: #fff;
    }
    .button, .comment-navigation a, .posts-navigation a, .site-main #infinite-handle span button {
        background-color: #fff;
        color: #000;
    }
    .button:hover, .button:focus, .comment-navigation a:hover, .comment-navigation a:focus, .posts-navigation a:hover, .posts-navigation a:focus, .post-navigation a:hover, .post-navigation a:focus, .site-main #infinite-handle span button:hover, .site-main #infinite-handle span button:focus {
        background: rgba(255, 255, 255, 0.2);
        color: #fff;
    }

    The color references included in the CSS are for guidance and can be adjusted to meet your needs.

    We recommend upgrading to the pro version of the Fotographie theme, which offers a wider range of color customization options for various elements, allowing you to tailor the theme to your specific needs.

    Kind Regards,
    Sujapati

    in reply to: email integration #336725
    sujapati
    Keymaster

    @Naztrader25: Yes it properly supports Mailchimp.

    Kind Regards,
    Sujapati

    in reply to: Catch Flames Pro Older Posts #336724
    sujapati
    Keymaster

    Hello Kejraj777,

    Thank you for identifying the cause of the issue. As you mentioned, the issue stems from the plugin. Please contact the plugin’s support team directly, as they will be able to assist you further.

    Kind Regards,
    Sujapati

    in reply to: Shrinking sticky header #336723
    sujapati
    Keymaster

    @Anon: If you are utilizing the plugin provided above, please be aware that custom JavaScript is added to the head element by default. Kindly select the footer element, as illustrated in the screenshot  below.

    image-14

    Please do inform us if any issues arise.

    Kind Regards,
    Sujapati

    in reply to: Shrinking sticky header #336705
    sujapati
    Keymaster

    @Anon: Please add JS and CSS below for the shrinking sticky header.

    Javascript

    let bodySelector = document.body; 
    let headerWrap= document.querySelector('header') 
    let headerHeight = headerWrap.offsetHeight 
    window.addEventListener("scroll", () => { 
        if(window.scrollY > 0){ 
            bodySelector.style.paddingTop= headerHeight + 'px'
            bodySelector.classList.add('sticky'); 
        } else { 
            bodySelector.classList.remove('sticky');    
            bodySelector.style.paddingTop= 0 } 
    });

    You may need to install plugin to add the custom JS.  Please kindly refer the suggestions below  or any other available options.

    https://en-ca.wordpress.org/plugins/custom-css-js/

    CSS

    
    
    .sticky .wp-site-blocks > div:first-child {
        position: fixed;
        z-index: 99;
        width: 100%;
        background: #fff;
        left: 0;
        right: 0;
        top: 0;
    }
    header h1.wp-block-heading {
        transition: all 0.4s
    }
    .sticky header h1.wp-block-heading {
        font-size: 50px !important;
        margin: 0 !important;
        padding: 0 !important;
    }
    .sticky header .uagb-container-inner-blocks-wrap .wp-block-columns {
        margin: 0;
    }
    .sticky header > .alignfull {
        margin: 0 !important;
    }

     

    Kind Regards,
    Sujapati

    in reply to: Shrinking sticky header #336703
    sujapati
    Keymaster

    @Anon: There is no need to share your login credentials. I only require the URL of your site. I can use Chrome’s Inspector Tool to conduct the necessary inspection securely.

    in reply to: Shrinking sticky header #336701
    sujapati
    Keymaster

    @Anon: Could you please provide us with your website URL so we can conduct a thorough inspection? This will allow us to deliver the tailored JS an CSS code required for your project.

    Regards,
    Sujapati

    in reply to: Shrinking sticky header #336699
    sujapati
    Keymaster

    Hello Anon,

    The sticky header with the shrink animation you desire for your site cannot be implemented using only CSS. It also requires JavaScript.

    Regards,
    Sujapati

    in reply to: When editing a page, all media goes to the top #336479
    sujapati
    Keymaster

    Hello Cindy,

    Thanks for reaching out to us. We have conducted thorough testing on our server and did not observe any image shifting problems on a new page. Additionally, the link you provided appears to be functioning correctly without any issues as you have mentioned. Could you please share the link to the specific page where you encountered the problem?

    Regards,
    Sujapati

    in reply to: Catch box theme php compatibility #336474
    sujapati
    Keymaster

    Hello Gama,

    Sorry to hear about the issues. We are using PHP8 on our server and there is no issue with the theme. Can you check for an error log or contact your hosting server to find out which code has an issue? Sometime, it might be the server and WordPress configuration issue.

    Regards,
    Sujapati

Viewing 20 posts - 121 through 140 (of 204 total)