[sujapati]

@Nina: The CSS you provided seems to be incorrect, as it prevents the overall scrolling behavior of the page. Upon inspecting your site, we noticed that custom CSS has been applied to the HTML, and the webkit-scrollbar property is set to transparent. This makes the scrollbar invisible, though scrolling is still functioning properly. Could you please confirm if the issue has been fixed?

Kind Regards,
Sujapati

[sujapati]

@lolahentertaiment: We’ve conducted thorough testing on our server and everything works properly. It may be due to the plugin conflict on your end.  Would you please try deactivating plugins one by one to find the root cause of the issue? Please let us know.

Kind Regards,
Sujapati

[sujapati]

@vrleavitt: Glad to know that. Feel free to reach out anytime if you encounter any other issues.

Kind Regards,
Sujapati

[sujapati]

@AndyG:  Thank you for your inquiry. You can adjust the text length of the excerpt through the Excerpt Options in the Customizer. Simply go to Customizer → Theme Options → Excerpt Options. There, you will find an input field labeled ‘Excerpt Length.’ Please refer to the image below for clarification

Kind Regards,
Sujapati

[sujapati]

@HansH:  Since you have a valid ElevateBiz Pro license, you’re fully able to rebuild the website using it. You can clean up the staging environment and install the theme there to start fresh. Let me know if you need any support during the process!

Kind Regards,
Sujapati

[sujapati]

@vrleavitt: I’ve checked the URL link you shared, and it seems there might be different colors set for the submenu items. To ensure consistency, you can set a uniform color for the entire submenu by selecting the ‘submenu & overlay text’ option as shown in the image below.

Kind Regards,
Sujapati

[sujapati]

@Maxes: Please go to Customize => Theme Options => Homepage/Front Options.
There, you’ll find a field labeled Latest Posts Title. If you enter a title in this field, it will appear as the section title on the homepage. To remove the title, simply leave this field blank.
Alternatively, you can hide the title using the following CSS:

Bitte navigieren Sie zu Customizer → Theme-Optionen → Startseite/Front-Optionen. Dort finden Sie ein Feld mit der Bezeichnung”Neuester Beitragstitel”. Wenn Sie in dieses Feld einen Titel eingeben, wird er als Abschnittstitel auf der Startseite angezeigt.
Um den Titel zu entfernen, lassen Sie dieses Feld einfach leer.
Alternativ können Sie den Titel mit folgendem CSS ausblenden:

.home header.page-header {
    display: none;
}

Kind Regards,
Sujapati

[sujapati]

@dan: The issue could be related to a plugin conflict, so we suggest deactivating plugins one by one to identify the cause. if the problem persists, please feel free to reach out anytime.

Kind Regards,
Sujapati

[sujapati]

@dan: We’ve tested the theme on our local server, and everything functions properly. Have you made any recent changes to your site? A plugin conflict might cause the issue. We recommend deactivating your plugins one by one to identify the source of the problem.

Kind Regards,
Sujapati

[sujapati]

@HansH: No worries at all, we’re glad to know that. We will go ahead and close this topic now.  Feel free to reach out anytime for any further assistacne.

Kind Regards,
Sujapati

[sujapati]

Hello Giustiartstudio:

We tested the theme on our local server with PHP 8.1.0 and found no page editing errors. If you’re using an older PHP version, please update and check again. Also, third-party plugins might be causing the issue—try deactivating them one by one to identify the root cause. Additionally, let us know which blocks you’re trying to edit and share a screenshot for further investigation.

Kind Regards,
Sujapati

[sujapati]

@dgmcleod: We’re glad the menu width adjustment resolved the issue and we really  appreciate your feedback.

If you have any further suggestions or require assistance with customization, feel free to reach out. We’re happy to help!

Best regards,
Sujapati

 

[sujapati]

@dgmcleod55:

While testing your URL, we didn’t encounter the overlapping issue you mentioned. Please find the screenshot below:

Has the issue been resolved on your end? If you’re still experiencing the problem, kindly share a screenshot so we can further assist you.

Kind Regards,
Sujapati

[sujapati]

@HansH: Yes that line was intended to separate the header from body content. If you want to remove it, you can add following CSS on your site.

.header-transparent .wp-block-main-header {
    border-bottom: none;
}

Kind Regards,
Sujapati

[sujapati]

We have thoroughly tested the theme and found that the current title on your portfolio page is the default title from the Jetpack plugin. Since you are using the same portfolio on both the inner page and the homepage, the title set in the Portfolio Archive Title field appears on both pages.

If you’d like to remove it from the homepage while keeping it on the inner page, you’ll need custom CSS. We cab provide you with the necessary code—just let us know!

Kind Regards,
Sujapati

[sujapati]

Hello Jeffrey:  Thanks for the query. You can replace the horizontal menu by a hamburger menu on the desktop device by adding the CSS below:

.nav-primary {
    display: none;
}

@media screen and (min-width: 991px) {
    .mobile-menu-anchor {
        display: inline-block;
    }
}
@media screen and (min-width: 1200px) {
    .mobile-menu-anchor {
        position: absolute;
        left: 20px;
    }
}

Please go to “Customize => Additional CSS ”, upload the code and save the changes.

Kind Regards,
Sujapati

• This reply was modified 8 months, 1 week ago by sujapati.
• This reply was modified 8 months, 1 week ago by sujapati.
• This reply was modified 8 months, 1 week ago by sujapati.
• This reply was modified 8 months, 1 week ago by sujapati.
• This reply was modified 8 months, 1 week ago by sujapati.

[sujapati]

@Gopal: Thanks for  reaching out!  Below are the solutions for your queries;
1. If you’d like to adjust the header height, you can do so by adding the following custom CSS to your site:

.navigation-classic .site-header-main {
    padding-top: 35px;
    padding-bottom: 35px;
}

This increases the top and bottom padding of the header, making it taller. You can adjust the pixel values as needed to achieve your desired height. Go to “Customize => Additional CSS” to paste the above code.

2. Could you please clarify what you mean by “Custom Logo Positioning”? Are you looking to center the logo, move it to a specific location, or make other layout adjustments?

3. Yes, you can change the header’s background color without affecting the rest of the site.  Please navigate “Customize => Colors => Page Header Background.  I’ve also attached a screenshot below for reference.

If you need any further assistance, feel free to reach out. We’re happy to help!

Kind Regards,
Sujapati

[sujapati]

@HansH: Upon inspecting your menu in the browser, we didn’t find any submenu items. This could be due to missing URLs in your links or the menu not being saved properly. Could you please share a screenshot of your navigation settings in the editor so we can assist you further?

Kind Regards,
Sujapati

[sujapati]

@HansH:  We’re delighted to hear that you’re recommending our theme to your circle—thank you for that! Regarding the issue you’ve reported, we’ve thoroughly tested it on our server and couldn’t replicate the problem. Both the submenu and link colors appear to be working correctly. Could you please share your site URL so we can investigate further?

Kind Regards,
Sujapati

[sujapati]

@dgmcleod55: Apologies for the inconvenience. Could you please share your site URL so we can review the issue and provide the appropriate solution?

Kind Regards,
Sujapati

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