[Skandha]

@alexa_cz: Hello Alexa,
I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

Kind Regards,
Skandha

[Skandha]

@avot: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/scapeshot/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Skandha]

@alexa_cz: Hello Alexa,
Yes, that it the way it is. Since you have now upgraded to Chique Pro you can continue making changes to your website with the additional-features available in the pro theme.

Let me know if you have anymore issues.
Kind Regards,
Skandha

[Skandha]

@webgo82: Hello there,
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

#wp-custom-header-video-button {
    background-color: transparent;
}

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@moni2222: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/scapeshot/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Skandha]

@avot: Hello there,
The update has been released. Please update the theme and let me know if the menu issue is resolved.

Kind Regards,
Skandha

[Skandha]

@moni2222: Hello there,
The update has been released. Please update the theme and let me know if the menu issue is resolved.

Kind Regards,
Skandha

[Skandha]

@felipeequinn: Hello there,
I checked your site and you seem to have switched to a different theme. Let me know if you wish to switch back to Scapeshot so that I can look into the issues.

Kind Regards,
Skandha

[Skandha]

@alexa_cz: Hello Alexa,
Can you make sure if you have activate Chique Pro on your site.

Go to => Dashboard => Appearance => Themes => Search for Chique Pro and then activate it.

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@webgo82: Hello there,
Can you try contacting the WooCommerce Support as they might be able to help you out better with this issue.

Let me know if you have other theme related issues.
Kind Regards,
Skandha

[Skandha]

@lblumenfeld: Hello there,
Please use the following CSS Code instead of the above one.

body:not(.home) .site-content .wrapper {
    padding-top: 0;
}

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@avot: Hello there,
This seems to be due to a bug in the theme which has been fixed and a theme update will be released soon. I will let you know when the update is released.

Kind Regards,
Skandha

[Skandha]

@lblumenfeld: Hello there,
You seem to have used #primary-menu as the selector.

Please try using #masthead as the Desktop Menu Selector and Mobile Menu Selector.

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@moni2222: Hello there,
Looks like there was a JS issue in theme which has been fixed and an update will be released soon. I will let you know when the update is released.

Kind Regards,
Skandha

[Skandha]

@moni2222: Hello there,
I checked your site and the menu seems to be working fine. Please let me know if the issue persists at your end?

Kind Regards,
Skandha

[Skandha]

@webgo82: Hello there,
Can you please attach a screenshot of the issue at your end? Also let me know on which mobile device you are having this issue.

I checked your shop page and clicked on add to cart on my mobile phone and the options seems to be displaying fine.
Kind Regards,
Skandha

[Skandha]

@asianart: Hello Tanja,
To import the demo you will need to install and activate Catch Themes Demo Import plugin and Essential Content Types plugin.

Then,
Go to => Appearance => Catch Themes Demo Import => You should able to find the import options here.

Note: Make sure you have Catch Sketch Pro theme activated on your site.

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@avot: Hello there,
Can you try changing the site language to English and check if the post title Hello World appears?

For that,
Go to => Dashboard => Settings => General => Site Language => Select English(United States) and Save Changes.

Let me know if the post title appears or not after switching the site language to English.
Kind Regards,
Skandha

[Skandha]

@lblumenfeld: Hello there,
Please change the code width: auto; to width: 100%; in the code above and the image should display full in iphones as well.

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@avot: Hello there,
Can you please post in your site URL and elaborate the issue you having?

Kind Regards,
Skandha

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