[Pratik]

Hi @Laura,

Can you please post in your site url?

Regards,
Pratik

[Pratik]

Hi @infoyed,

To get what you want, you will need to do some custom work.
Please check: https://wordpress.org/support/topic/limit-excerpt-length-by-characters/ for further help.

Regards,
Pratik

[Pratik]

Hi @infoyed,

What @bigoslesli said is correct. Instead of adding custom code, just use Text Widget and add contents in Header Right Sidebar.

[Pratik]

Hi @catch-user,

The feature you want is not available in pro theme either. However, you can achieve it in free theme or pro theme via same method, i.e. child theme customization.

First, make a child theme for the current theme. For that, please follow instructions here: https://catchthemes.com/blog/create-child-theme-wordpress/.

After that, let me know and I will guide you further to achieve what you want.

Regards,
Pratik

[Pratik]

Hi @bmc2,

This is possible in free theme as well. Goto Appearance=> Widgets. Then add CT: Background Image Widget in Before Content or After Content Sidebar.

Select the image you want in the widget.

Regards,
Pratik

[Pratik]

Hi @Craig,

I apologize but I would need to see the site when it breaks to find out what exactly is wrong. It is difficult to debug something that is not there.

Regards,
Pratik

[Pratik]

Hi @serpico57,

Try following Code in Appearance=> Customize=> Additional CSS

@media screen and (max-width: 1061px) {
    #header-menu ul.menu a { padding: 0 1.5em; }
}

The reason this is happening is due to the shop and home page are bold because they are active pages.

Regards,
Pratik

[Pratik]

Hi @Craig,

I checked your site and the images are loading fine. Check: http://nimb.ws/Y3z0UF screenshot.

Maybe due to cache issues, the site is not loading properly in your front end?

[Pratik]

Ok, I will email you. Please wait for my email.

Regards,
Pratik

[Pratik]

Hi @nextstep,

This is due to your custom css as follows:

#primary{
width: 700px;
}

#secondary{
width: 210px;
}

Please use the code I provided in earlier post and this will solve the issue. Remove the ones you have added.

Regards,
Pratik

[Pratik]

Hi @nextstep,

Try following CSS code in Appearance=> Customize=> Additional CSS:

@media screen and (min-width: 1025px) {
	.site {
		width: 1200px;
		max-width: 94%;
  	}

  	#primary {
	    width: 67%;
	}

	#secondary {
	    width: 30%;
	}
}

If you want to increase width even more, try increasing 1200px in line 3.

Let me know how it goes.

Regards,
Pratik

[Pratik]

Hi @Craig,

Have you migrated your site recently? These kinds of problem occur due to migration issues. Can you post in your site url so I can check it further?

Regards,
Pratik

[Pratik]

Hi @Candice,

Please use Sticky menu plugins from WordPress.org like https://wordpress.org/plugins/sticky-menu-or-anything-on-scroll/

Regards,
Pratik

[Pratik]

Hi @caroline,

How to modify the footer that brings up the name of the theme (one of the main reasons for buying the pro theme)
Please goto Appearance=> Customize=> Theme Options=> Footer Editor Options=> Footer Options.

Is there official support in French?
I apologize but we only have support in English. We use google translate for some user who do not know english.

I just realized that the Jetpack extension is the problem. Yet it is very useful to me. What to do ?
* Can you let me know which JetPack extension is giving you the problem. nd if possible, please describe the problem for me.

Regards,
Pratik

[Pratik]

Hi @Harald,

May you can share your child theme by zipping it and sharing it via dropbox/gdrive. Maybe I can see what’s wrong,

Regards,
Pratik

[Pratik]

You are welcome 😀

[Pratik]

Hi @catwingz,

It is difficult because we are not able to see the outcome. Let me know how we can proceed.

Regards,
Pratik

[Pratik]

Hi @chatfield-court,

Please let me know which widget you need help with.

Regards,
Pratik

[Pratik]

Hi @caroline,

The CSS is not loading properly. Did you use a child theme? If not, try disabling all plugins and see if problem persists.

Without a site url, it will be difficult for me to say exactly what is wrong.

Regards,
Pratik

[Pratik]

Hi Laurie,

Did you add a custom menu, or used default page menu(Not selecting any menu on Primary Menu). This tends to happen on second case.

Try adding a custom menu, only then, the pages added will not be automatically shown.

Regards,
Pratik

[Author]

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