[Paulo van Cuijck]

Hi Skandha,

I installed 2.4.
There’s an issue after that however:
The testimonial slider on my page https://spotonlichtontwerp.nl/lighting-design-english/, which includes 8 testimonials only shows a picture above one testimonial now.
In the other 7 testimonials, the pictures have disappeared.
For the testimonial slider on this page we used a shortcode as you know. Can you look into that and let me know how to get all 8 pictures back?

Regards,

Paulo

[Paulo van Cuijck]

It works out. I applied it on one more page, adding the specific code of it.
Thanks Skandha.

[Paulo van Cuijck]

I reinstalled version 2.3.1 and my site shows correctly again. Seems like there’s a bug in version 2.3.2., am I right?

[Paulo van Cuijck]

Skandha,

The same thing happens on the following pages:
https://spotonlichtontwerp.nl/projects/
https://spotonlichtontwerp.nl/projecten/

The projects don’t show, but the shortcode is visible to everyone.

so could you please look into my website to solve this if you don’t mind.

[Paulo van Cuijck]

Hi Skandha,

I updated the Essential Types Pro plugin to version 2.3.2.
Since, the slider on my page https://spotonlichtontwerp.nl/english/ only shows the shortcode, no longer the testimonials itself.
How do I fix this?

Regards,

Paulo

[Paulo van Cuijck]

It works.
Thank you, Skandha!

[Paulo van Cuijck]

Ok, thanks for looking into it.

[Paulo van Cuijck]

Upon Skandha’s advice I upgraded to the Essential Content Types Pro plugin. The testimonials slider appears now using shortcode.

There are two issues with the layout of the slider however:
1. All circles below the testimonials – which should indicate the position within the range of testimonials – are filled in. So you don’t see where you are in the follow up of the testimonials. The slider with testimonials in Dutch on my homepage shows a filled in circle only below the active testimonial, the other circles appear online as an outline. I would like to show it this way in the slider on my page ‘English’.
2. Even though all the testimonials written in English have the same font type (Montserrat, non bold), only the first two testimonials show the font as non-bold, the others are shown bold. How do I show all testimonials in non-bold text?
Looking forward to your suggestions.

Regards,

Paulo

[Paulo van Cuijck]

Hello Skandha,

I uploaded the Essential Content Types Pro plugin and now the slider appears on my page English. Nice.

There are two issues with the layout of the slider however:
1. All circles below the testimonials – which should indicate the position within the range of testimonials – are filled in. So you don’t see where you are in the follow up of the testimonials. The slider with testimonials in Dutch on my homepage shows a filled in circle only below the active testimonial, the other circles appear online as an outline. I would like to show it this way in the slider on my page ‘English’.
2. Even though all the testimonials written in English have the same font type (Montserrat, non bold), only the first two testimonials show the font as non-bold, the others are shown bold. How do I show all testimonials in non-bold text?
Please take a look at the email I sent you, I attached some screen prints in it for you.

Looking forward to your suggestions.

Best regards,
Paulo

[Paulo van Cuijck]

hello Skandha,

Did you find a solution to show a testimonial slider on my page ‘English’?
It doesn’t show there yet.

Regards,
Paulo

[Paulo van Cuijck]

Cool, thanks!

[Paulo van Cuijck]

Hello Skandha,

I dropped you my credentials by email.
I hope you can set the slider on my page ‘English’.

Regards,

Paulo

[Paulo van Cuijck]

Hi Skandha,

I’ll send you the details by email, I hope you can sort it out.
Paulo

[Paulo van Cuijck]

In addition to my previous message:
Before deactivating the plugins, I updated the theme to the latest version.

[Paulo van Cuijck]

Hi Skandha,

Following your advice “I used the same shortcode at my end and the testimonial posts show up in a slider. Can you try deactivating all your plugins except Essential Content Types and see if the slider shows up?”

deactivating the plugins didn’t work unfortunately. Can you dig into your settings and send me the exact shortcode you use for the testimonial slider?

Regards,

Paulo

[Paulo van Cuijck]

Hi Tikaram,

The one click option didn’t work but I succeeded updating the theme using the catch web tools plugin.
The new theme includes a transition speed option.
Thanks for your advice.

Regards,

Paulo

[Paulo van Cuijck]

Hi Skandha,

I replied your email on Sunday. Looking forward to your answer.

Regards,

Paulo

[Paulo van Cuijck]

@Tikaram:
Will all the settings of my website remain the same when updating the theme or is there a chance of losing information in the process?
In the latter case: what is the safest way to update and not lose data: the one click update as mentioned in the FAQ or the manual update?

Regards,
Paulo

[Paulo van Cuijck]

@Tikaram: yes please. Keep me posted when this option will come available, my theme version is 1.4.1. And please check with Bastien how it has been solved on his website.

@Bastien: thank you very much for your input.

[Paulo van Cuijck]

Hi Skandha,

Looking forward to your reply.

Regards,
Paulo

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