[minal]

Hello @speedy:

Yes, our themes are fully compatible with the latest version of WordPress.

We’ve also checked on our end, and the Main Sidebar is appearing correctly under Widgets in the Customizer.

If you’re not seeing it on your end, could you please share a screenshot of your Customizer’s widget settings? Additionally, sharing your site URL would help us take a closer look.

For troubleshooting, we also recommend temporarily deactivating your active plugins to check if any of them may be interfering with the widget display.

Let us know once you’ve had a chance to try that, and we’ll be happy to assist further.

Sincerely,

Minal

[minal]

Hello @Kejraj777:

Upon reviewing your site, we noticed that Jetpack is dynamically resizing your images.

In Jetpack, image resizing is handled dynamically via URL parameters rather than manually through the WordPress dashboard.

We kindly suggest editing the image to add some spacing on the left and right sides of the domain to ensure better visual balance and presentation.

Sincerely,
Minal

[minal]

Hello @Barbarossa:
Apologies for any inconvenience caused.

You will receive a notification regarding the theme update shortly. Kindly proceed with updating the theme once notified and check if the issue persists. Additionally, the license issue has been resolved.

Please let us know if everything works as expected or if you encounter any further issues.

Sincerely,

Minal

[minal]

Hello @ambermax:

We also tested it by adding the Verdana font family, which worked correctly in the editor.

You can edit editor-style.css and update the font-family for editor.

Could you please try again by clearing your browser cache and refreshing the page after updating the code.

Sincerely,

Minal

 

[minal]

Hello @ambermax:

If you have a screenshot, just upload it to https://imgbb.com/ and paste the link here, the full HTML</span> link given by Imgbb.

Sincerely,

Minal

[minal]

Hello @ambermax:

As per our check of your website, font-family is working fine,

here is our screenshot

So, can you share a screenshot from your end to compare and differentiate?

Also, can you deactivate your installed plugin and check it once?

About your license key, we will contact you shortly.

Sincerely,

Minal

[minal]

You can set the font family from the customizer, and it is working on our end without any issues, but if you want to add your font-family from CSS

Here is the CSS snippet for you to try

* To change the content of the website.

body,
 .entry-content,
 .entry-summary {
  font-family: Verdana, Geneva, sans-serif;
}

* to change the headings of the website.

h1,
 h2, 
 h3,
 h4,
 h5, 
 h6 {
   font-family: Verdana, Geneva, sans-serif;
 }

If this is not what you want, please feel free to add your query.

Sincerely,
Minal

[minal]

Hello @scorpionbowl:

It might be a network issue that is intercepting page reloads or rendering the content.

It might be helpful if you contact your hosting provider once.

Sincerely,

Minal

[minal]

Hello @ambermax:

We noticed that your website currently uses the Roboto font family. If you wish, you can customize the font family to better suit your design preferences—for example, by selecting a different font for headings or other specific elements as per the screenshot shown above.

Sincerely,

Minal

[minal]

We will get back to you once the issues are found.

But first, can you check by disabling your installed plugins and checking again?

Sincerely,

Minal

[minal]

Hello @scorpionbowl:

Since we did not find any redirect issues on your site, can you specify the particular page where those issues arise?

Also, it can be caused by plugin conflicts, so kindly check by deactivating your installed plugins one by one and then check again.

Sincerely,

Minal

 

[minal]

Hello @Rockpix:

You can remove the default subtitle from the customizer.

Please go to Dashboard > Appearance > Customizer > Layout Options > Homepage/Frontpage Options and update the Recent Post subheading fields. * Even if empty, please type some text and remove it again. then it will remove the default subtitle heading.

For assistance, please see the screenshot below

Hope it works for you.

Sincerely,

Minal

[minal]

Hello @lolaentertainment:

Sorry for confusion.

Can you provide me a landing page url so that we can check on it.

Sincerely,

Minal

[minal]

Hello @lolahentertainment:

You can remove your homepage header by following the steps shown in the screenshot below.

I assume your landing page is your homepage.

Sincerely,

Minal

[minal]

Hello @babbchuck:

Looks like your server’s PHP Max Upload Size is limited. So, please check with your website hosting server support to increase it. Please check this article https://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

Please kindly use our Header Enhancement plugin, which will also allow the video to play on mobile.

Here is the link to the plugin:
https://wordpress.org/plugins/header-enhancement/

Let me know if you have any other theme-related issues.

Sincerely,

Minal

 

[minal]

Hello @Amanda:

Could you please clarify what you’re looking to change? If you’re trying to adjust the position of the navigation menu, you can do so by going to the Dashboard and selecting Appearance > Customize > Menus. Let me know if you need further assistance!

You also have to disable center navigation if you want to show navigation in other positions.

Sincerely,

Minal

[minal]

Hello @Antonio:

I have requested that the developer team add a button option to the next version update.
You will get notified once it is updated.

Sincerely,

Minal

[minal]

Hello @ute hieke:

Are you referring to the space at the top of the image? If so, please add the following CSS to your additional CSS to adjust it accordingly.

body:not(.home) .site-content.section,
body:not(.home) .site-content.section > .wrapper {
  padding-top: 0;
}

Go to Dashboard >> Appearance >> Customizer >> Additional CSS.

And about the license issue, we will contact you shortly.

Sincerely,

Minal

[minal]

Hello @Antonio:

Sorry for the inconvenience caused,
Currently, there is an option to add a button only on the homepage Header Image but not on other pages header image.
Sincerely,
Minal

[minal]

Hello @jisisa5864:

Sorry for the inconvenience caused.

if you use checkout block instead of shortcode checkout (classic checkout) you have to enable it for the editor for checkbox input to show.

Could you please clarify if you were expecting a different behavior or if any adjustments are needed?
To better understand the issue, could you also share your site URL and, if possible, some screenshots? This will help us review everything thoroughly and provide the best possible support. We truly appreciate your time!

Sincerely,

Minal

• This reply was modified 7 months, 3 weeks ago by minal.
• This reply was modified 7 months, 3 weeks ago by minal.
• This reply was modified 7 months, 3 weeks ago by minal.

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