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  • #316930
    sdcathcart
    Participant

    I am using EasyWP login on Namecheap. All of my plugs are updated and I am running the latest version of WP.

    When I try to login to the admin interface I get this message:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    My Namecheap support team (who are excellent BTW) said the logs show it is the Catch Fullscreen Pro that is causing the crashing.

    My website is: purejamaican.com

    Thanks in advance for any help

    Scott

    #316938
    tikaram
    Keymaster

    @sdcathcart : Can you please try deactivating all plugins for testing purpose and check your site again after all plugins are disabled. If the site still crashes after deactivating all plugins then we can confirm that the issue is caused by the theme. Please let me know after deactivating all plugins and you may follow the link below to know more about plugin conflict with our themes.
    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Regards,
    Tikaram

Viewing 2 posts - 1 through 2 (of 2 total)
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