[tikaram]

@marebos : Can you please allow your site to be viewable from Singapore. I am still unable to access your site. I can not help you viewing the screen shots as I have mentioned earlier. Please Unblock and let me view your site so that I can help you resolve the issues.

Regards,
Tikaram

[Mare]

Hi Tikaram,

Ok, but then where are you tommorrow? Can’t keep record of whitelisting you.

But anyhow, I found another catch-evolution user, who know exactly where to look for and solved the issue this morning.
The header images are being saved in the child-theme. The next issue was the featured image slider. He explained how to do that.
But it’s to much work to get it nice and pretty. So those are still in the parent-theme to be overwritten with the next update.

I’m really asking you, how come you couldn’t help me, the first time, while this user could in a couple of minutes….
Sorry to say, but I had also issues with another catch theme last year.

I’m gonna look, for another theme in the near future, which is easier to understand and more stable.

[tikaram]

@marebos : Firstly, sorry for the inconvenience caused. Please let me know if you have any more issues. I have asked you multiple times to provide access to your site and every time I Visit your site I get an error message and I have not been able to view your website online. It’s difficult to find out the problem without viewing the actual page, hope you understand the problem I am facing. I am really sorry to know about the bad experience you had with Catch Themes.

Regards,
Tikaram

[Atlas]

Hello Team,

I have updated Catch Evolution from 2.9.2 to 3.0.1.
I have a similar problem since then, than Marebos user. (On the Chrome browser – version 62.0.3202.94 / Windows 7. )
The website identification gained about 3 times in size (vertically) and the menu bars was a small (menu) icon on the extreme left side, and I see a “_” character below menu bar.

I readed that “I did received complains from some users but the issues was resolved after clearing the cache.”

I used WP Super Cache, but nothing changed.
I changed an another Catch theme, then I reinstall again Catch Evolution 3.0.1., and switched on this, but only a new problem, I can see the “search” item, but it was not before it there.

1. How can I delete the cache, well?
2. How can I to disable search option?

I am waiting for your reply, with thanks.

[Atlas]

I solved of the question 2. in the previous comment.
I am waiting for the answer yet onto the question 1.

[tikaram]

@atlas : Please follow this link to know more about clearing cache from your site. Let me know if the problem still persist and please provide your site URL as well while posting about your problems and make sure your site is visible and accessible.

Regards,
Tikaram

[Atlas]

I deleted cache on the Chrome browser, and the problem has solved.
Thank you.

[tikaram]

@atlas : Glad to know that the issue has been resolved. Have a Good day.

Regards,
Tikaram

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