Viewing 9 posts - 1 through 9 (of 9 total)
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  • #236432
    Tanya Howie
    Participant

    Issue 1: I’ve been working on our company intranet and there are some hold outs that still use IE 11. When IE 11 is used, the primary menu displays incorrectly (actually doesn’t display at all). How do I fix this?

    Issue 2: Also, in all browsers, the WordPress login is showing in the upper left corner. How do I hide this? (see screenshot)

    Here is the link to view the screenshot.

    Issue 3: In Edge, the header image on all pages has a line on the bottom of the image. The line is not there when you first go to the page. It appears as soon as you click on something on the page. How do I remove this? Here is the screenshot of that issue: https://www.dropbox.com/s/obhx0zwn3f2nk5w/Screen%20Shot%202020-02-17%20at%2010.44.54%20AM.png?dl=0

    Thanks for your time.

    #236478
    Skandha
    Keymaster

    @thowie: Hello there,
    Can you please post in your site URL so that I can look the issues you are having at my end?

    Kind Regards,
    Skandha

    #236534
    Tanya Howie
    Participant

    It’s an internal site so unable to post URL

    #236597
    Skandha
    Keymaster

    @thowie: Hello there,
    Can you check if our demo has the same issues that you having on your site?

    If it does it will be easier for me to debug the issue.
    Kind Regards,
    Skandha

    #236602
    Tanya Howie
    Participant

    Ok will do in am when I get to work and on computer that has ie 11

    #236656
    Tanya Howie
    Participant

    I tested the demo and it worked fine. After that, I deactivated one plugin at a time to see if there were compatibility issues with a plugin and that didn’t rectify anything. Then I thought possibly it was some custom CSS you help me with previously, so I removed it and that didn’t help. Below is the custom CSS I’m using for the Theme. I’m at a loss where to go from here.

    Thanks

    .custom-header .custom-header-content {
    padding-bottom: 20px;
    padding-top: 40px;
    }
    /* To change font size of Site Title */
    .site-title {
    font-size:45px !important;
    }
    /* To change font size of page title */
    #page .custom-header-content .entry-title {
    font-size:30px;
    }
    /* To change menu hover to the right */
    @media screen and (min-width: 64em) {
    .navigation-classic .main-navigation #primary-menu ul li:hover > ul {
    left: 100% !important;
    right: auto !important;
    }
    .navigation-classic .main-navigation ul ul {
    width: 300px;
    }
    .navigation-classic .main-navigation #primary-menu .menu-item-has-children .sub-menu li > a::after {
    transform: rotate(-90deg) !important;
    }
    }

    #236706
    Skandha
    Keymaster

    @thowie: Hello there,
    It is really difficult to debug the issue since you work locally and I cannot view your site. Nevertheless can you try deactivating all your plugins and see if the issue is resolved? Also try reinstalling the theme.

    Kind Regards,
    Skandha

    #236766
    Tanya Howie
    Participant

    As you can see above, I did deactivate all the plugins and it didn’t work. If I reinstall the theme will it override my entire site? Would it help to send you any particular code? I need to get this site live ASAP. Thanks

    #236855
    Skandha
    Keymaster

    @thowie: Hello there,
    Reinstalling the theme shouldn’t override your entire site but you can back up your customizer settings to be on the safe side. As I cannot see the issue at my end it is very difficult for me to debug the issue.

    What you can do is you can upload your site to a domain then put it on under construction mode using our plugin Catch Under Construction. Then I can look into your site and try debugging the issue.

    Let me know what you would like to do.
    Kind Regards,
    Skandha

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