This topic contains 13 replies, has 2 voices, and was last updated by  Skandha 4 days, 11 hours ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • #182224

    iceman027
    Participant

    Hello,

    When I try make any changes in the featured slider options under Theme Options, I now get an error every time saying “Not Acceptable!
    An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.”

    gmuhoops.co is the site address

    #182248

    Skandha
    Keymaster

    @iceman027: Hello there,
    You seem to be using a very old version of the theme. Please update the theme to the latest version and let me know if the issue persists!

    Kind Regards,
    Skandha

    #182431

    iceman027
    Participant

    Thanks! How do I update the theme to the latest version?

    #182436

    iceman027
    Participant

    I was able to update and that fixed that problem, thank you! But now my posts width are much more narrow, how can I make them wider?

    #182516

    Skandha
    Keymaster

    @iceman027: Hello there,
    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    #primary {
    	width: 950px;
    }
    @media screen and (max-width:1024px) {
    	#primary {
    		width: 920px;
    	}	
    }
    @media screen and (max-width:990px) {
    	#primary {
    		width: 870px;
    	}	
    }
    @media screen and (max-width: 767px) {
    	#primary {
    		width: 700px;
    	}	
    }

    Let me know if this works out!
    Kind Regards,
    Skandha

    #182681

    iceman027
    Participant

    I entered the code but I get an error when trying to “Publish” the changes. It says “Looks like something’s gone wrong. Wait a couple seconds, and then try again.”

    #184209

    Skandha
    Keymaster

    @iceman027: Hello there,
    Are you still having this issue?

    Kind Regards,
    Skandha

    #184236

    iceman027
    Participant

    Hi Skandha,

    Yes, still getting the error when I try to make the change.

    #184286

    Skandha
    Keymaster

    @iceman027: Hello there,
    I will need look in to your site for the issue. For that I will need your WP Admin Credentials. I will contact you short through email.

    Kind Regards,
    Skandha

    #184404

    iceman027
    Participant

    Hi Skandha, I responded to your email with my admin credentials. Please let me know if you need anything else.

    #185205

    iceman027
    Participant

    Hi Skanda, any update?

    #185658

    Skandha
    Keymaster

    @iceman027: Hello there,
    I have added the CSS Code on your site. Let me know if your site looks better now.

    Kind Regards,
    Skandha

    #185962

    iceman027
    Participant

    Yes, looks fixed now! Thank you

    #186009

    Skandha
    Keymaster

    @iceman027: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/catch-box/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

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