- This topic has 13 replies, 2 voices, and was last updated 4 years, 6 months ago by Skandha.
-
AuthorPosts
-
September 16, 2019 at 9:56 am #182224iceman027Participant
Hello,
When I try make any changes in the featured slider options under Theme Options, I now get an error every time saying “Not Acceptable!
An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.”gmuhoops.co is the site address
September 17, 2019 at 12:06 am #182248SkandhaParticipant@iceman027: Hello there,
You seem to be using a very old version of the theme. Please update the theme to the latest version and let me know if the issue persists!Kind Regards,
SkandhaSeptember 18, 2019 at 10:52 am #182431iceman027ParticipantThanks! How do I update the theme to the latest version?
September 18, 2019 at 11:35 am #182436iceman027ParticipantI was able to update and that fixed that problem, thank you! But now my posts width are much more narrow, how can I make them wider?
September 19, 2019 at 1:20 am #182516SkandhaParticipant@iceman027: Hello there,
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.#primary { width: 950px; } @media screen and (max-width:1024px) { #primary { width: 920px; } } @media screen and (max-width:990px) { #primary { width: 870px; } } @media screen and (max-width: 767px) { #primary { width: 700px; } }
Let me know if this works out!
Kind Regards,
SkandhaSeptember 20, 2019 at 10:31 am #182681iceman027ParticipantI entered the code but I get an error when trying to “Publish” the changes. It says “Looks like something’s gone wrong. Wait a couple seconds, and then try again.”
September 23, 2019 at 1:04 am #184209SkandhaParticipant@iceman027: Hello there,
Are you still having this issue?Kind Regards,
SkandhaSeptember 23, 2019 at 10:18 am #184236iceman027ParticipantHi Skandha,
Yes, still getting the error when I try to make the change.
September 24, 2019 at 3:29 am #184286SkandhaParticipant@iceman027: Hello there,
I will need look in to your site for the issue. For that I will need your WP Admin Credentials. I will contact you short through email.Kind Regards,
SkandhaSeptember 25, 2019 at 2:37 pm #184404iceman027ParticipantHi Skandha, I responded to your email with my admin credentials. Please let me know if you need anything else.
October 4, 2019 at 10:39 am #185205iceman027ParticipantHi Skanda, any update?
October 12, 2019 at 5:05 am #185658SkandhaParticipant@iceman027: Hello there,
I have added the CSS Code on your site. Let me know if your site looks better now.Kind Regards,
SkandhaOctober 16, 2019 at 9:13 am #185962iceman027ParticipantYes, looks fixed now! Thank you
October 17, 2019 at 12:51 am #186009SkandhaParticipant@iceman027: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-box/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂Kind Regards,
Skandha -
AuthorPosts
- The topic ‘Featured slider errors’ is closed to new replies.