Viewing 5 posts - 1 through 5 (of 5 total)
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  • #87937
    krizgriz
    Member

    Hi there!

    I’m currently revamping my site, which has admittedly been collecting dust for a very long time. After updating to the latest version of Catch Evolution, featured images have vanished from my Pages. Where there was once a featured image, I now only see the default site header image. The option to add a featured image is still present on the Page editor, but selecting an image and setting it to appear makes no difference. I still only see the static header.

    I’ve scoured through all of my settings- nothing has changed that should have caused this to happen, and featured images still appear as they should for my Posts. It’s only PAGES that have this issue.

    Have a look at my About page for an example of the problem: http://barefootwanderer.com/about/

    I have restored it to a revision I made prior to installing updates. The image displayed above the text (7mejump.jpg) was originally set as a featured image, and was displayed in place of the static header. Now, I only see the current static header image (barefootwanderer4-1.png) despite having a different featured image selected for this Page.

    Furthermore, inspecting the code for these pages doesn’t show any evidence of featured images existing, despite the option still being available on the editor. What’s going on here??

    Please help me resolve this issue so that I can set up my parent Pages with featured images. I’m happy to provide further information. Thanks so very much!!

    #87967
    Pratik
    Keymaster

    Hi @krizgriz,

    This is a strange issue. The Featured Images should not have disappeared.

    Can you let me know from where you changed the settings to show featured image as header image? Because I do not think this option existed in Catch Evolution Free version. It is only available in Catch Evolution Pro version. Have you by any chance downgraded from pro to free version?

    Regards,
    Pratik

    #88018
    Pratik
    Keymaster

    Hi @krizgriz,

    Update on the issue:
    If seems I was wrong on previous post and I apologize for it.

    The problem is when the image size is less than 1600px width, it takes featured header image rather than featured image. So, just add an image bigger than 1600px as featured image and it will work.

    Regards,
    Pratik

    #88064
    krizgriz
    Member

    Ooooh, I see what’s been going on here. This, children, is why we clear our browser caches and preview changes before making updates- otherwise poor fellows like Pratik have to spend time solving our nonexistent problems.

    Thank you very much, Pratik!

    #88117
    Pratik
    Keymaster

    Hi @krizgriz,

    No problem as long as the issue is taken care of 😀

    If you liked our theme and support, please leave us your valuable review at https://wordpress.org/support/view/theme-reviews/catch-evolution.

    Regards,
    Pratik

Viewing 5 posts - 1 through 5 (of 5 total)
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