Home page not loading properly

This topic has 3 replies, 2 voices, and was last updated 8 years, 6 months ago by Mahesh.

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May 18, 2016 at 11:30 pm #91935

Young
Participant

Dear support,

I have a glitch with my catchbase pro theme home page for quite some time.

Everytime when i first load my website, the home page will ‘freeze’, and the Promotion Headlines and the Featured Content are the being shown. see -> http://screenshot.net/r1403u3

Its only when i re-enter the url to reload the page the 2nd time, then it will load properly. see -> http://screenshot.net/7jkxdtn

My webpage: http://www.investphnompenh.com

Please kindly advise on how can I solve this.

Thanks in advance!

-Young

May 22, 2016 at 4:38 pm #92134

Mahesh
Participant

@youngtan: Sorry for the late reply. I checked your site and it seems to be working fine, loading whole website normally. Have you resolved the issue? Let me know further.

Regards,
Mahesh

May 22, 2016 at 8:28 pm #92149

Young
Participant

@Mahesh, thanks for the reply.

Unfortunately, the issue still present when using desktop to load.

Everytime when i first load my website, the home page will ‘freeze’, and the Promotion Headlines and the Featured Content are the being shown. see -> http://screenshot.net/r1403u3

Its only when i re-enter the url to reload the page the 2nd time, then it will load properly. see -> http://screenshot.net/7jkxdtn

However, it works fine when viewing on mobile.

Please refer to the both screen shot links and kindly advise.

Thank you.

May 23, 2016 at 9:43 am #92185

Mahesh
Participant

@youngtan: I checked your site and the screenshots too, I didn’t run into any issue like you’ve mentioned in the screenshot. I tested in chrome and mozilla for desktop and in android browser in mobile and in all the site is working fine. Which browser are you using? Try clearing cache and check again.
Please the images in the link below:
Chrome browser: http://goo.gl/CvNmyP
Mozilla browser: http://goo.gl/mCgAZI
Let me know further.

Regards,
Mahesh
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