- This topic has 7 replies, 4 voices, and was last updated 8 years, 2 months ago by Mahesh.
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February 24, 2016 at 9:54 am #86163FrederickParticipant
Catchbase Pro 3.3 update not installing. Produces the following error message:
Installing Theme from uploaded file: catch-base-pro.3.3.zip
Unpacking the package…
Installing the theme…
Destination folder already exists. /home/content/p3pnexwpnas10_data02/69/2552369/html/wp-content/themes/catch-base-pro/
Theme install failed.
February 24, 2016 at 12:41 pm #86181MaheshKeymasterHi @fpilot,
For theme updating theme please use the Catch Updater plugin or Catch Web Tool‘s Catch Updater module.
You can find the tutorial video for how to use catch updater in the following link:
https://www.youtube.com/watch?v=W95SuabDZi8Let me know if any problem.
Regards,
MaheshFebruary 24, 2016 at 4:26 pm #86213margaParticipantvery helpfull thanx
February 24, 2016 at 7:47 pm #86238knudkpParticipantWhen I update the theme, I always do it via my FTP program, as I also have had issues using update function as described above.
February 25, 2016 at 9:51 am #86282MaheshKeymasterFebruary 25, 2016 at 9:54 am #86283MaheshKeymasterHi @knudkp,
For updating theme please follow the instruction in the theme-instruction in the link below:
https://catchthemes.com/theme-instructions/catch-base-pro/#updating
I recommend you to use the Catch Updater plugin.
Let me know if any problem.Regards,
MaheshFebruary 26, 2016 at 9:19 pm #86358knudkpParticipantWell actually I tried updating, using Catch Updater plugin. – but it never seemed to work. I dont recall getting any errors either. Besides, its faster for me just to upload, and overwrite all existing files in the themes dir. (I have a 100/100 mgeabit connecion at home) … so no problemo
Furthermore, as I recall, I wrote a thread about this issue long time ago, I think the reply I got was, that the best solution was to do FTP update … not sure really …
February 28, 2016 at 8:48 am #86428MaheshKeymasterHi @knudkp,
Can you please let me know what errors do you get with Catch Updater Plugin.
And there is now hard and fast rule, that you must use Catch Updater Plugin. You can update theme manually with FTP. For this you’ll need to replace the files or rename the theme or delete it.
Catch Updater Plugin helps you do it automatically and also allows you to create a backup for your existing theme.
Let me know if any confusion.Regards,
Mahesh -
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