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    Posts
  • August 12, 2019 at 6:23 am #179311
    MICHEL CORREARD
    Participant

    Hello from France, I just bought Travelore Pro, installation without problems except that I can not open files for changes. I can not open the website customization .. Nothing.
    http://www.michelcorreard.com
    Thank you for your help !

    August 12, 2019 at 7:19 am #179348
    Skandha
    Participant

    @michel-correard: Hello Michel,
    Can you please elaborate your issue?
    Are you not able to open the Theme Customizer?

    Kind Regards,
    Skandha

    August 12, 2019 at 9:20 am #179355
    MICHEL CORREARD
    Participant

    This the picture about my problem ! I cant open theme customizer

    Image hébergée par servimg.com

    August 12, 2019 at 10:13 am #179359
    MICHEL CORREARD
    Participant

    Hello ! je viens de tout supprimer de mon serveur afin de nettoyer. Nous allons voir si cela fait mieux qu’avant.

    Hello ! I just removed everything from my server to clean up. We’ll see if it’s better than before.

    August 12, 2019 at 10:46 am #179361
    MICHEL CORREARD
    Participant

    Hello ! I have everything reinstalled and here is the new message with Travelore.Pro installed

    The site encounters technical difficulties. Please check the site administrator account mailbox for instructions.

    And the site works with other models of themes. So, if no solution, how to get paid or take another theme for the same price.

    Thank you for your help.

    August 13, 2019 at 2:46 am #179435
    Skandha
    Participant

    @michel-correard: Hello Michel,
    I will need to look in you admin settings to debug the issue you are having. For that I will require your WP Admin Credentials. I will contact you shortly by email.

    Kind Regards,
    Skandha

    August 13, 2019 at 3:22 am #179438
    MICHEL CORREARD
    Participant

    No problem for my informations for analys. Write me when you can.

    Have a good day !

    August 13, 2019 at 6:17 am #179452
    Skandha
    Participant

    @michel-correard: Hello Michel,
    I have already sent you an email. Please check your inbox and let me know you have received my email.

    Kind Regards,
    Skandha

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Problems with Travelore Pro and my web Site’ is closed to new replies.