Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 23, 2019 at 12:18 pm #170965
    Stacey Moe
    Participant

    Hi,

    This issue has happened two times in the last 5 weeks. Our Instagram feed is down and a new access token is requested. It’s down again today and I followed the protocol twice to get a new access token and still the Instagram feed is down on the homepage of the website: staceymoeevents.com. I’m not sure what to do at this point. Help?

    April 23, 2019 at 11:54 pm #171006
    Skandha
    Participant

    @mccfieldgmail-com: Hello there,
    I checked your site and the Catch Instagram Feed Gallery Widget seems to be working fine. Can you check it out let me know if it is working on your site?
    Please check out this screenshot.

    Kind Regards,
    Skandha

    April 27, 2019 at 12:34 pm #171371
    Stacey Moe
    Participant

    Hi Skandha,

    Thank you for your reply. (I would have responded earlier but your email ended up in my junk folder.) Yes, I did see that the issue seemed to resolve itself. I am not sure why it wasn’t immediate, but am happy that the Instagram feed is “up” again.

    Sincerely,
    Mary

    April 29, 2019 at 12:37 am #171452
    Skandha
    Participant

    @mccfieldgmail-com: Hello Mary,
    Glad the issue is resolved. Let me know if you have anymore issues.

    Kind Regards,
    Skandha

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Instagram Feed Gallery Widget not working’ is closed to new replies.