Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • March 21, 2019 at 3:42 pm #168419
    sloaneranger
    Participant

    Hello,

    I cannot get the Facebook Icon to show on Social on Primary Menu. The instagram icon appears without issue.

    My url is sloaneranger.com.au

    Thanks,
    Danielle

    March 21, 2019 at 11:26 pm #168430
    Skandha
    Participant

    @sloaneranger: Hello Danielle,
    I checked your site and the facebook icon seems to be showing up fine. Please check out this screenshot.

    Kind Regards,
    Skandha

    March 22, 2019 at 3:14 am #168446
    sloaneranger
    Participant

    Please check out my screenshot to see how the Facebook icon doesn’t show up.
    null

    March 22, 2019 at 4:10 am #168453
    Skandha
    Participant

    @sloaneranger: Please clear your browser and let me know if the facebook icon shows up.

    Kind Regards,
    Skandha

    March 22, 2019 at 6:03 am #168463
    sloaneranger
    Participant

    No, this didn’t make a difference.

    Prior to purchasing the Pro version I was testing out Catch Fullscreen Demo and wasn’t able to see the Facebook icon either.

    March 22, 2019 at 6:06 am #168466
    sloaneranger
    Participant

    The actual link is there, just not the icon.

    March 22, 2019 at 6:34 am #168468
    Skandha
    Participant

    @sloaneranger: This is strange as I can clearly see the facebook icon at my end.

    Can you let me know on which browser you are having this issue?
    Kind Regards,
    Skandha

    March 22, 2019 at 7:10 am #168472
    sloaneranger
    Participant

    Chrome on OSX 10.9

    March 25, 2019 at 1:32 am #168614
    Skandha
    Participant

    @sloaneranger: Hello there,
    Can you check on your other devices if the facebook icon is showing up?
    I checked your site in quite a few laptops and phones and the facebook icon was showing up.

    Kind Regards,
    Skandha

    March 25, 2019 at 10:24 am #168651
    sloaneranger
    Participant

    Hi,

    I cannot see the icon on either my desktop or 2 laptops but its visible when viewing on my phone.

    March 26, 2019 at 3:07 am #168709
    Skandha
    Participant

    @sloaneranger: This is really strange. Are you using Chrome on all of your systems. Can you check on other browsers as well?

    Kind Regards,
    Skandha

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Facebook Icon does not show on Social on Primary Menu’ is closed to new replies.