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  • March 15, 2016 at 8:42 pm in reply to: clean box pro install problem #87558
    david
    Member

    Ahhh! Victory! I recompressed the file and got it installed. Thanks for all your help!
    David

    March 15, 2016 at 8:36 pm in reply to: clean box pro install problem #87557
    david
    Member

    I watched the video. This is the process I have been trying to follow. However, in the video, at the point where she selects the theme for install, she is selecting a compressed file. My file is NOT compressed, but opens. This seems to be the problem. Any idea how I can download it and keep it compressed?
    Thanks,
    David

    March 15, 2016 at 2:12 pm in reply to: clean box pro install problem #87529
    david
    Member

    Yes, did that. When I select “add new”, and choose the file, it then seems to open it and there are a few other files and multiple other choices like .php, read.txt, etc. Nothing is a zip file or indicates install. That’s been my frustration. Not finding what the directions indicate!
    Thanks!
    David

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