[Vincent BOIL]

Hello Sakin,
this morning there was an update for squirly, and this update clear the message !
In fact, maybe, it was an issue coming from it
Thanks for your answer and advice
Vincent

[Vincent BOIL]

Tikaram
I reply to your last email with 2 printscreen from computer
These 2 copies show 2 windows from safari, first one is small and this case header video is ok, the second one is larger and this case header video is cut on the top
Maybe you cannot have access to my reply?
But you can try on my site with small and large navigator window
Regards

[Vincent BOIL]

Hello Tikaram,
I agree that header media is now ok, but only i reduce the display size
You could find ( sent by email ) 2 copies, first one with small size of window and the second one with large
Result with with large window is not acceptable, I have to use ”very little part’’ of my screen
Could you, please, correct the video size, regarding use of normal window
I met this issue with Blog Fotografie Lite version, I moved to Pro and the result is the same!

Regards

[Vincent BOIL]

Tikaram,
following yours instructions, I have deactivated all plugins, and there is no change the header media of home page is still cut at the top
I tried to send a report as mentioned on the point 5, but it is not possible
Could you, please help me to resolve this issue
Best regards

[Vincent BOIL]

I never received any mail, after checking my address in Catch account, I realized that it is wrong
could you please send it me again on new correct address
Berst regards

[Vincent BOIL]

Thanks for your help

[Vincent BOIL]

Hello
this is the link : https://eagleeyeprod.fr

on the home page, you will both issues of my 2 posts :
– header media with cut on the top of video,
– same video embed with autoplay ( working only in custom mode) not working

Thanks for your help

[Author]

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