[sujeet]

Hello @heinelg,

I think this happens because of confusion on post/page/draft/published.
The page/post should obviously work as other pages/posts work fine.

Please let me know if you need any further assistance. Thank you.

Regards,
Sujeet

[sujeet]

Hello @heinelg,

I think the one with gallery image with no content is a Page and another North American Wheel Bug is a post which is currently drafted. So I suggest you to publish the drafted post and check that specific post. It should work.

And as for now you don’t have to send html code to check. You please try creating a new post, add gallery and content, it should work. Please try and let me know. Thank you.

Regards,
Sujeet

[sujeet]

wow ! that’s nice Glen.

[sujeet]

Hello Alex,

By default, WooCommerce lets you make attributes visible on the product page, but currently Fotografie theme doesn’t actually output them in the single product template. That’s why you only see Category, Tags, and SKU, but not your custom attributes (genre, length, format).

They are only visible in Additional Information when you tick the “visible on the product page” option of any product which you already have it in each book. Please check the screenshot.

Please feel free to reach out if you have any other questions.

Regards,
Sujeet

[sujeet]

Hello Alex,

Thanks for the response. I will get back to you soon.

Regards,
Sujeet

[sujeet]

Hello @heinelg,

You can upload files through this website(https://imgbb.com/) and send us link. First upload a file and choose HTML full linked under embed codes. Copy link and paste it here. Check screenshot below.

Also, the plugins that you have used may case the issue. So, please try to check deactivating the plugins and let me know. Thank you.

Regards,
Sujeet

[sujeet]

Hello @petah,

Strange! This should not happen, if all the images are of same dimensions. Can you please try resizing the image that you have marked in the screenshot, the one which is causing issue. I’ve also attached it here below. Please resize the image to the same dimension: 1146×574 pixels.

And please keep it uploaded and published in the site, so that I can check it here. Thank you.

Regards,
Sujeet

[sujeet]

Hello @fireflywebs,

I checked in ios, android and in all other browsers, all OK. Here is the screenshot:

Can you please check clearing cache of your browser? If didn’t work, send me more details about issue, so that I can check it again. Thank you.

Regards,
Sujeet

[sujeet]

Hello @heinelg,

Can you please mention the exact issue here with the proper screenshot of published and preview versions of the post? So that I can check and try giving you the solution?

Regards,
Sujeet

[sujeet]

Hello @petah,

This is because you have used Blog Designer Pack plugin that changed the layout of the blog design. So I suggest you to use same size of images for that layout.

Hope this helped you fixing the images. Thank you.

Regards,
Sujeet

[sujeet]

It worked, That’s great @heinelg !

[sujeet]

That’s great Alex.

[sujeet]

Hello Alex,

I guess to show all the attributes in all the product page to filter to find relevant product, you need to include them in every products. But your message is confusing and unable to help you fixing your issues. Can you please explain sending few screenshots ? Thank you.

Regards,
Sujeet

[sujeet]

Hello @heinelg,

You can simply paste the youtube url in the editor and saving it will work fine in website. Youtube link should be clearly visible in published posts. I did the same and here are the screenshots.

In editor:

Published post:

You can also try using a YouTube Embed block. Check screenshot

It should solve the issue. Please let me know if this worked. Thank you.

Regards,
Sujeet

[sujeet]

Hello @a,

Will you please try adding the following css code to Dashboard > Appearance > Customizer > Additional CSS.

.woocommerce div.product form.cart table.variations td select {
   background: var(--wp--preset--color--secondary);
}

It should solve the issue. Please let me know if this worked. Thank you.

Regards,
Sujeet

[sujeet]

That’s great  @SophieZH

[sujeet]

Hello @SophieZH:

We thoroughly checked our system. It seems lazy load image altered the setting of cover image while having either fixed/repeat background is checked. And due to this, url also got altered.

It renders URL text within URL like this “url(“url(https://sydyachtclub.com.au/wp-content/uploads/Bluestone-101-Exterior-2-scaled-e1754877115631.jpg)”)”;

So if you want to enable lazy load images, you have to disable the Fixed/Repeat Background from the cover.

And everything will be fine.

Or you can disable process background images from lazy load

Please feel free if you need any further assistance.

Sincerely,
Sujeet

[sujeet]

Hello @ephie:

We have checked our system, and the WooCommerce Smart coupon is functioning properly.
We are currently testing on the latest version of WooCommerce and WooCommerce Smart Coupon

If you are using an old version, please update to the latest version and check once.

Additionally, it might have been caused by a plugin conflict, so try disabling the plugin one by one to check.

And also, please go through the link below, it might help you.

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Please feel free if you need any further assistance.

Sincerely,
Sujeet

[sujeet]

That’s great @fireflywebs

[sujeet]

Hello @bobgarretthomenetworks-co-uk,

The theme is updated and compatible with latest version of WordPress and PHP.

Can you please check disabling the plugins one by one? It might be the plugin issue.

And also, please go through the link below, it might help you.

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

If any of the plugin creating the issue, then you need to either deactivate the plugin or contact the plugin author to update it.

Let us know if you still have the issue. Thank you.

Regards,
Sujeet

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