[sujapati]

@SwiftyRox: Glad to know the issue has been fixed. Please feel free anytime to reach out if you have any theme-related queries.

Kind Regards,
Sujapati

[sujapati]

@Juanjo: If your license has expired, you will need to renew your subscription to continue receiving updates and support. For more information about renewing or extending your license key, please refer to the link below:

https://catchthemes.com/faq/how-to-renew-extend-license-key/

If you encounter any issues with the renewal process, feel free to reach out. We’ll be happy to assist.

Kind Regards,
Sujapati

[sujapati]

@SwiftyRox: Apologies for the inconvenience caused. Please add the following CSS to resolve the issue.

.woocommerce div.product form.cart .variations select {
    color: #fff;
}

.woocommerce div.product form.cart .variations select option {
    color: #000;
}

Kind Regards
Sujapati

[sujapati]

@Juanjo: An icon is already present for the playlist thumbnail in the sticky playlist of your site. Could you clarify if you’re referring to something else?

Kind Regards,
Sujapati

• This reply was modified 3 months, 3 weeks ago by Sakin.

[sujapati]

@Barbarossa: Glad to hear that! My apologies for the trouble earlier, and please feel free to reach out anytime you need assistance with the theme.

Kind Regards,
Sujapati

[sujapati]

@Barbarossa:  Apologies for the trouble. It seems there might have been changes you made to the search result template. Would you please kindly reset the search result template and see if that resolves the issue? This reset wont affect your home page patterns.

Thank you for having patience.

Kind Regards,
Sujapati

[sujapati]

@Annan: You can change the submenu alignment from left to right by adding following CSS to your site.

@media screen and (min-width: 75em) {
  .navigation-classic .main-navigation ul li:hover > ul, .navigation-classic .main-navigation ul li.focus > ul {
    left: 0;
    right: auto;
  }
  .navigation-classic .main-navigation ul ul li:hover > ul, .navigation-classic .main-navigation ul ul li.focus > ul {
    left: 100%;
    right: auto;
  }
}

Please feel free if you need any further assistance.

Kind Regards,
Sujapati

[sujapati]

@Granny:

Generally, a ‘critical error’ message in WordPress indicates issues with plugins, themes, or PHP settings. Since we’ve verified the theme is not causing issues, please try the following steps:

1. Plugin Check: Go to the Plugins area and temporarily deactivate all plugins. If the error disappears, try reactivating them one by one to identify any conflicts.
2. PHP Version Check: Please also check the PHP version on your hosting. WordPress recommends PHP 7.4 or higher, so updating it may help if you’re on an older version.

Kind Regards,
Sujapati

[sujapati]

@janine:

I’m sorry to hear you’re still experiencing issues. As mentioned, we’ve carefully tested everything on our end and didn’t encounter this problem. These types of errors can sometimes happen when JavaScript loads slowly, image sizes are too large or there could be a hosting server issue.

Looking at the screenshot you shared, we noticed that the slider navigation and controls are extending beyond their container. You can prevent this by adding the following CSS, which hides any overflow outside the parent div.

#main-slider {
    overflow: hidden;
}
#slider-nav,#controllers {
    top: auto;
}

Kind Regards,
Sujapati

[sujapati]

@Tatyana1981: Yes, we’ll need access to your site to investigate further. We’ll be reaching out to you via email shortly.

Kind Regards,
Sujapati

[sujapati]

@janine: We have thoroughly checked your website, and everything appears to be functioning properly. Additionally, we conducted tests on our server and found no issues. All images and navigation buttons are working as expected. If the issue occurs again on your site, we recommend clearing the cache and trying again.

Kind Regards,
Sujapati

[sujapati]

@Tatyana: Would you please send us screenshot of the general settings and the settings of the page where you changed the layout options because we found article content is out of the primary div on the page where the sidebar is selected. Also please can you try deactivating plugins and check it.

Kind Regards,
Sujapati

 

 

 

 

 

 

[sujapati]

@Maria: In that case, we will need to conduct a more detailed investigation of your site. We’ll reach out via email shortly to proceed with the next steps.

Kind Regards,
Sujapati

[sujapati]

@Maria: Have you tried deactivating the plugins you’ve recently added? In most cases, plugin conflicts can cause issues. If the problem persists and it’s not related to a plugin, we may need temporary site admin access to investigate further which we will send you through an email.

Kind Regards,
Sujapati

[sujapati]

@Barbarossa: Yes,  resetting the header part will change the navigation menu to the default settings. You will need to re-select your previous menu afterward.

Kind Regards,
Sujapati

[sujapati]

@Maria: Could you please share with us your URL? We conducted testing on our server with same WordPress version and is functioning properly.

Kind Regards,
Suajpati

[sujapati]

@Barbarossa: The issue still seems to be occurring on your site. This might be due to a cache issue related to the header section. Could you please check your settings by navigating to Appearance > Editor > Patterns > Header?
Make sure to select the current header you’re using.

You can follow the steps shown in the image below to reset the header:

Please let us know if this resolves the issue or if you need any further assistance.

Kind Regards,
Sujapati

[sujapati]

@Barbarossa: Since you are using the latest version, it should be resolved by now. We’ve tested on our end and everything is working fine. Could you kindly share your site URL so we can check further?

Kind Regards
Sujapati

[sujapati]

Hello Maurizio,

Please navigate  “Appearance => Customize => Theme Options => Layout Options”.

There you can see the lists of layout options. To achieve right sidebar, please set the Default Layout option to ‘Content, Primary Sidebar’.

Kind Regards,
Sujapati

[sujapati]

@tdlock14: The hamburger icon appears invisible because both the icon and the header background are white in color on your site. You can resolve this by applying a background color to the icon using CSS.

CSS

button.wp-block-navigation__responsive-container-open {
    background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange);
}

You can add the following CSS in “Appearance => Customize => Additional CSS”

Kind Regards,
Sujapti

 

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