Forum Replies Created

Viewing 20 posts - 41 through 60 (of 216 total)
  • Author
    Posts
  • in reply to: Performance issues on Firefox #340423
    sujapati
    Keymaster

    @procyonsystems: We’ll be contacting you via email shortly. In the meantime, please check if the issue persists across different browsers, such as Safari and Chrome. It may also be related to a plugin conflict—try deactivating any third-party plugins you’ve installed to see if that resolves the problem.
    Thank you for your patience.

    Kind Regards,
    Sujapati

    sujapati
    Keymaster

    @COMeStudio:

    We’ve updated the Font Awesome Icon version in the latest theme update, and everything is working perfectly on our server. It’s possible that your browser or website is caching old resources, which could be causing the issue.
    Please try clearing your browser cache and check if that resolves the problem. If the issue persists, kindly share your site URL with us, and we’ll conduct thorough testing to pinpoint the issue.

    Kind Regards,
    Sujapati

    in reply to: Performance issues on Firefox #340418
    sujapati
    Keymaster

    @procyonsystems: Thank you for reporting the issue. I’ve tested the latest versions of both BizBoost Pro and FSE on my server using the most recent version of Firefox, and everything appears to be working smoothly on my end.

    Are you seeing any specific errors, or is this happening on a particular page in the editor. If you can share a screenshot or screen recording of the issue, that would be very helpful.

    Kind Regards,
    Sujapati

    in reply to: Primary menu appearance #340213
    sujapati
    Keymaster

    @amustiz: Glad to hear you were able to resolve it on your own. You’ve handled it really well.

    Let me know if anything else comes up!

    Regards,
    Sujapati

    in reply to: Text issue #340185
    sujapati
    Keymaster

    @gtkw: Thank you for bringing this to our attention again. I’m sorry we missed it earlier.

    While we checked on our server the font spacing and position you’ve mentioned seems to be perfect and have no issue on it. Could you please share your website URL along with a screenshot of the issue? That will help us take a closer look.

    Kind Regards,
    Sujapati

    in reply to: Primary menu appearance #340153
    sujapati
    Keymaster

    @amustiz: Thanks for the query.

    1. Currently we don’t have  beult-in feature for  changing  the label texts.  You’ll need to add custom CSS direclty on your site to modify it
    
    .menu-toggle-wrapper .menu-label {
        position: relative;
        display: block;
        overflow: hidden;
        color: transparent;
    }
    
    .menu-toggle-wrapper .menu-label:after {
        content: 'Demo Label';
        display: block;
        position: absolute;
        top: 0;
        left: 0;
        color: #fff;
        z-index: 9;
    }

    (Note: You can change the  content: “demo label” as per your site requirements)

    2. Similary add the following CSS to make the menu visible on all devices.

    
    @media screen and (max-width: 767px) {
        body .menu-toggle-wrapper {
            display: none;
        }
        body .menu-inside-wrapper {
            display: block;
            position: relative;
            left: 0;
            top: 100%;
            width: 100%;
            z-index: 999;
        }
    }

    Please feel free if you need any further assitance.

    Kind Regards,
    Sujapati

    in reply to: Event Calendar Integration #340099
    sujapati
    Keymaster

    @Christian:

    Once you’ve activated the plugin (The Events Calendar) and added your events, you can access its settings to configure the display according to your site’s needs. Go to Settings, where you’ll find the Display and Filters tabs—these allow you to adjust styling and filtering options as required.

    To display events on your site using the theme, navigate to the Event pattern  and look for the Event List block. This will show the list of your available events. Please note that you may need to add some custom CSS to fine-tune the colors and alignment for a perfect visual match with your site design.

    Kind Regards,
    Sujapati

    in reply to: Restore deleted navigation #339812
    sujapati
    Keymaster

    @charley: You’re welcome! Glad it worked out. Let us know if there’s anything more we can assist you with.

    Kind Regards,
    Sujapati

    in reply to: Restore deleted navigation #339802
    sujapati
    Keymaster

    @charley: No worries at all, we’re happy to assist you. Seems like you have lost the Navigation block from the template part. To add it back please follow the steps:

    • Click on the plus(+) icon top open the block inserter
    • In the search field that appears, type ‘Navigation;
    • You’ll see the Navigation block appear in the results, click on it to insert it
    • Once added, you can start adding or selecting  menus like I showed on previous screenshots.

    I’ve attached the screenshot below that makes it even easier to follow!

    image

    Let us know if you have any questions or need further help.

    Kind Regards,
    Sujapati

    in reply to: blog post author not showing #339779
    sujapati
    Keymaster

    @effess: To change the author meta text “View all posts by” to “About Rebecca”, you’ll need to filter the part of the theme that generates the text.

    function custom_translate_text($translated_text, $text, $domain)
    {
    if ($translated_text === 'View all posts by %s') {
    $translated_text = 'About %s';
    }
    return $translated_text;
    }
    add_filter('gettext', 'custom_translate_text', 20, 3);
    

    Please add the above code to the functions.php of your child theme.

    Kind Regards,
    Sujapati

    in reply to: Restore deleted navigation #339778
    sujapati
    Keymaster

    @charleyhankins:  Since you dont have any of your previously created on menus, you’ll need to use Navigation block to create a new one. In the Site Editor, open your Header template part. There, you’ll find the existing Navigation block.  Please refer to  the attached image for reference.

    image

    Click the ‘Create New Menu’ link.  This will take  you into the menu edit mode where you can add Pages, Posts, Custom Links, and more. Once you’re done, click ‘Save’ in the top-right corner to save your changes.

    Kind Regards,
    Sujapati

    in reply to: Restore deleted navigation #339762
    sujapati
    Keymaster

    @charleyhankin: Sorry to hear that your navigation menu is missing. Here’s how you can check if it’s still available and restore it:

    • Got to Appearance => Editor in WP dashboard.
    • In the Site Editor, locate and click on the Navigation block.
    • image
    • You will see a list of available menus.
    • image
    • If your previously created menu appears here, you can simply select it to restore it, otherwise you’ll need to create a new one mannually.

    Please feel free to reach out if you need any further assitance.

    Kind Regards,
    Sujapati

    in reply to: unofficial homepage/header media link #339733
    sujapati
    Keymaster

    @angelp: Yes, you can make the plain domain(url.com) link to different page from theme’s official homepage(url.com/home) . You’ll need to create static Front Page in Settings.

    • Go to Settings => Reading => Your Homepage displays and set it to static page like ‘Landing’.
    • Create a separate page named ‘Home’  and link it as url.com/home.(Now the theme will treat /home as normal page)

    For second option, which involves a scroll-down effect, you’ll need to include additional JavaScript and CSS to implement the functionality, as this theme doesn’t currently have that feature.

    Please feel free incase you need any further assistacne.

    Kind Regards,
    Sujapati

    in reply to: Archives widget has stopped functioning #339546
    sujapati
    Keymaster

    @effess: We’ve checked the Archive widget on our server, and it’s working as expected. It’s possible that a plugin conflict on your site is causing the issue. We recommend temporarily deactivating other plugins to identify any potential conflicts.

    Please check the following link.

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Kind Regards,
    Sujapati

    in reply to: I can’t change the default font on catch box pro #339542
    sujapati
    Keymaster

    @ambermax: Apologies for the inconvenience.. We’ve tested it on our server, and everything works perfectly both editor and front end. Please find the screenshot below.

    image

    Could you kindly share your URL so we can further observe it?

    Kind Regards,
    Sujapati

    in reply to: Can’t find “Social links” #339512
    sujapati
    Keymaster

    @Rockpix: Glad to know that Rock! Let us know if there’s anything else we can do to support you with the theme.

    Kind Regards,
    Sujapati

    in reply to: Can’t find “Social links” #339509
    sujapati
    Keymaster

    @Rockpix: You can add social link from Menu options. Please navigate “Appearance => Customize => Menu’. You can  create the custom menu and select the locations as shown in screenshot below:

    image

    image

    Please let us know if you need any further assistance.

    Kind Regards,
    Sujapati

    in reply to: text color of the navigation menu #339508
    sujapati
    Keymaster

    @stapia: We apologize for the inconvenience. Thank you for letting us know. Our development team is actively working on resolving the issue, and you will receive an update notification as soon as the bug is fixed. Thank you for your patience and understanding.

    Kind Regards,
    Sujapati

    in reply to: all words in menu begin with a capital #339396
    sujapati
    Keymaster

    @HansH:
    It’s strange that your main navigation is displaying with every word capitalized. I recall you sending a reference image for the ‘Navigation’ settings yesterday. In the image, you have three options for letter case: ‘uppercase,’ ‘lowercase,’ and ‘capitalize.’ To make the main menu appear in lowercase, please select the ‘lowercase’ option, as per your site’s requirements.
    I’ve attached the reference image below for your convenience:

    image

    This will adjust your main menu to lowercase. If you’d like your submenu to follow the same style, please add the following CSS.

    body .wp-block-navigation .has-child .wp-block-navigation__submenu-container .wp-block-navigation-item .wp-block-navigation-item__content {
        text-transform: inherit;
    }

    Additionally, the two-stage changes (logged in/logged out) are likely occurring because many plugins disable caching when you’re signed into the WordPress login. To resolve this, please try clearing the cache and check if the issue persists.

    Kind Regards,
    Sujapati

    in reply to: all words in menu begin with a capital #339381
    sujapati
    Keymaster

    @HansH :Don’t worry at all, it’s easy to miss a step sometimes! You’ve successfully fixed the letter issue in the main menu. For the submenu items, please select the individual menu under ‘Navigation,’ on the right sidebar, you’ll find the ‘Text’ blocks where you can manually adjust the wording as needed. I’ve attached an image below for reference.

    image

    Additionally, you’ll need to add the following CSS to override the theme’s default style, which capitalizes the first letter of each word.

    body .wp-block-navigation .has-child .wp-block-navigation__submenu-container > .wp-block-navigation-item > .wp-block-navigation-item__content {
        text-transform: none;
    }

    Kind Regards,
    Sujapati

     

Viewing 20 posts - 41 through 60 (of 216 total)