Catch Themes

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Viewing 10 posts - 1 through 10 (of 10 total)

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October 5, 2017 at 4:43 am in reply to: can't see pictures on iPad, only on my Mac #123711

step2
Participant

Hi Sakin

As you wrote in your mail:
“You are using Visual Composer for gallery. So, looks like there is issue of Visual Composer Gallery with iOS 9.
Try adding images without using Visual Composer and check in. Test our gallery in your iPad https://catchthemes.com/demo/fotografie/style-guide/gallery/”

Did that, and now the gallery is working !!
Instead of page > edit > Visual website Builder
I chose:
page > edit > Frontend editor. In Frontend editor: click “+” and choose image Gallery or Image Masonry Galleri.

Thank you very much for excellent support.
Regards
Step

October 5, 2017 at 4:19 am in reply to: Menu on iPhone doesn't work with static frontpage #123708

step2
Participant

ok got it!
Thank you very much for excellent support.
Regards
Step

October 5, 2017 at 4:03 am in reply to: Menu on iPhone doesn't work with static frontpage #123702

step2
Participant

Hi Pratik
I installed the (latest?) Photografie Theme ca. 2 weeks ago this way:
“Go to Appearance > Themes.
Click the “Add New” button at the top of the page.
Click the “Upload Theme” button at the top of the page.”

Though I installed an updated theme?
How do I make regular updates in the future? in dashboard?
Regards
Step

October 4, 2017 at 4:11 pm in reply to: Menu on iPhone doesn't work with static frontpage #123652

step2
Participant

Hi Pratik

The problem with the missing menu is solved!
Sakin installed / uninstalled som updates on my website (?) (don’t know exactly what happened), and that solved the menu-problem!
See https://catchthemes.com/support-forum/topic/cant-see-pictures-on-ipad-only-my-mac/
Also on Iphone 4.2 the menu now is working fine.
Thanks for your support!

Regards
Step

October 4, 2017 at 5:21 am in reply to: can't see pictures on iPad, only on my Mac #123614

step2
Participant

Hi
ok, here’s one: wp[at]ecocom[dot]dk
Regards
Step

October 4, 2017 at 5:13 am in reply to: Menu on iPhone doesn't work with static frontpage #123610

step2
Participant

Hi Pratik
Have you checked the menu on iphone 4.2 ?
Regards Step

October 4, 2017 at 5:10 am in reply to: can't see pictures on iPad, only on my Mac #123609

step2
Participant

Hi Sakin
I sent my mail address to “contact us” 5-6 days ago, did you receive ?
Regards
Step

September 28, 2017 at 6:04 am in reply to: Menu on iPhone doesn't work with static frontpage #123219

step2
Participant

Hi Pratik

The demo-menu is working fine on my iPhone 4.2

But the menu on my website still doesn’t work.
The problem persists even that I disable all plugins.
Please try to check the menu on iPhone 4.2: http://www.ecocom.dk
Regards
Step

(Had to make new account step2, couldn’t submit with my old account “step”)

September 28, 2017 at 5:29 am in reply to: can't see pictures on iPad, only on my Mac #123216

step2
Participant

(Had to make new account step2, couldn’t submit with my old account “step”)
regards
Step

September 28, 2017 at 5:28 am in reply to: can't see pictures on iPad, only on my Mac #123215

step2
Participant

Hi Sakin and Pratik

I haven’t have chance to check on another iPad.
Here’s screenshots from my iPad model A1416, (iPad 3. generation from 2012)
Safari 9.0:

Gallery http://prntscr.com/gqof6z
Frontpage: http://prntscr.com/gqofd4
As you see, also the text on the static frontpage is align-left.

My iPad:
5.0 (iPad; CPU OS 9_3_5 like Mac OS X) AppleWebkit/601.1.46
(KHTML, like Gecko) Version/9.0 Mobile/13G36 Safari/601.1

Have uninstalled / removed all plugins from the Fotografie template except “Visual Composer Website Builder”

Regards
Step
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Viewing 10 posts - 1 through 10 (of 10 total)

step2

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