Forum Replies Created

Viewing 20 posts - 4,141 through 4,160 (of 12,027 total)
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  • in reply to: Import error – Internal Server Error #257790
    Skandha
    Participant

    @dennist2020: Hello there,
    The demo content file seems to be importing fine at my end. Can you please try contacting your web server regarding the Internal Server Error?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    in reply to: Header Video does not load on mobile #257785
    Skandha
    Participant

    @qweasd: Hello there,
    The Autoplay option is only available in pro version of the theme. I suggest you to upgrade to pro version of the plugin.

    Kind Regards,
    Skandha

    in reply to: Gallery Issues #257777
    Skandha
    Participant

    @unamimedia: Hello Andrew,
    Currently Catch Gallery cannot be setup using blocks.
    You will need to add a Classic Block first.

    Edit a post/page => Add New Block => Formatting => Classic Block => Add Media => Create Gallery => Select the images you want in your Gallery => Create New Gallery => Now Select the type and size of the Gallery images you want in the Gallery Settings and Click Insert Gallery and Update the post/page.

    Let me know if you are still having issue setting up catch gallery.
    Kind Regards,
    Skandha

    in reply to: Parallax Frame Slider broken in WP 5.5? #257755
    Skandha
    Participant

    @webhive: Hello Jackie, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/parallax-frame/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: Demo data #257735
    Skandha
    Participant

    @fredwil: Hello Fred,
    This maybe a server issue. Can you please try contacting your web server regarding this issue?

    Let me know if the issue persists!
    Kind Regards,
    Skandha

    in reply to: Problem with saving new color #257733
    Skandha
    Participant

    @von-hagen: Hello Conrad,
    There seems to be a little issue with the Button Background Color. The issue will be fixed and an update will be released soon. I will let you know when the update is released.

    Kind Regards,
    Skandha

    in reply to: Catch Everest Pro 4.3 menu format issue after update #257727
    Skandha
    Participant

    @90kiwi: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/catch-everest/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
    appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: Gallery Issues #257690
    Skandha
    Participant

    @unamimedia: Hello there,
    The Gallery section and Portfolio section are two different sections.

    To setup gallery section
    Create a page/post and setup a gallery using Catch Gallery with the instructions in the Instructions Tab.

    Then,
    Go to => Appearance => Customize => Theme Options => Gallery => Select type as Page/Post and Select Page/Post where you create the Gallery and Publish.

    Let me know if this works out!
    Kind Regards,
    Skandha

    in reply to: Catch Everest Pro 4.3 menu format issue after update #257689
    Skandha
    Participant

    @joesandbox: Hello there,
    Can you please attach me a screenshot of the issue you are having?

    Kind Regards,
    Skandha

    in reply to: Catch Everest Pro 4.3 menu format issue after update #257688
    Skandha
    Participant

    @90kiwi: Hello there,
    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    .main-navigation a {
        text-transform: unset;
    }

    Let me know if this works out!
    Kind Regards,
    Skandha

    in reply to: Catch Everest Pro 4.3 menu format issue after update #257681
    Skandha
    Participant

    @90kiwi: Hello there,
    Can you please post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    in reply to: How to disable menu in mobile #257672
    Skandha
    Participant

    @svata: Hello Svata,
    Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

    #mobile-header-left-menu {
        display: none;
    }

    Let me know if this is what you want!
    Kind Regards,
    Skandha

    in reply to: Header Video does not load on mobile #257664
    Skandha
    Participant

    @qweasd: Hello there,
    This is a default WordPress feature that Header Video does not work on mobile devices or screen sizes below width 900px. To make the Header Video work on mobile devices you will need to use our Header Enhancement plugin.

    Let me know if this works out!
    Kind Regards,
    Skandha

    in reply to: Responsive menu is not working after update #257663
    Skandha
    Participant

    @marga: Hello Marga,
    I checked the issue at my end and the menu seems to be working fine. Can you please update the theme to the latest version so that I can look into the issue?

    Kind Regards,
    Skandha

    in reply to: Link to picture gallery in Story #257660
    Skandha
    Participant

    @donatosi: Hello there,
    Can you please post in your site URL so that I can look into the issue?

    Kind Regards,
    Skandha

    in reply to: Removing Header Spacing #257536
    Skandha
    Participant

    @jwag12787: Glad you figured it out. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: add an extra mime type #257535
    Skandha
    Participant

    @toerfiets: Glad you figured it out. Have a good day! 🙂

    Kind Regards,
    Skandha

    in reply to: Responsive menu is not working after update #257486
    Skandha
    Participant

    @marga: Hello Marga,
    I will look into the issue and get back to you soon.

    Kind Regards,
    Skandha

    in reply to: Removing Header Spacing #257478
    Skandha
    Participant

    @jwag12787: Hello there,
    If you want to use the featured image in the content area.
    Go to => Appearance => Customize => Theme Options => Layout Options => Single Page/Post Image Layout => Select Post Thumbnail and Publish.

    Let me know if this is what you want!
    Kind Regards,
    Skandha

    in reply to: Mobile Menu does not works in WP 5.5 #257477
    Skandha
    Participant

    @polakow: Hello there,
    Can you please post in your site URL so that I can look into the issue?

    You can download the version 4.2 from this link.

    Kind Regards,
    Skandha

Viewing 20 posts - 4,141 through 4,160 (of 12,027 total)