[Skandha]

@miss-lorraine: Hello there,
There seem to be due to one of the plugins you are using. Can you please try deactivating all the plugins and check if the Header Video appears?

Let me know if the issue persists!
Kind Regards,
Skandha

[Skandha]

@nikkiwp: Hello there,
Can you please post in your site URL so that I can look into the issue?

Kind Regards,
Skandha

[Skandha]

@derray: Hello there,
The option to have the Header Image on all pages is only available in pro version of the theme. I suggest you to upgrade to pro. You can check out the additional-features available in pro version of the theme.

Kind Regards,
Skandha

[Skandha]

@lmn8: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/fotografie/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Skandha]

@tomdkat: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/photofocus/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Skandha]

@lmn8: Hello there,
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

@media screen and (min-width: 64em) {
	.portfolio-wrapper .portfolio-entry-header {
	    position: absolute !important;
	    top: 30%;
	    left: 0;
	    right: 0;
	    padding: 35px;
	    -webkit-transform: translateY(-30%);
	    -moz-transform: translateY(-30%);
	    -ms-transform: translateY(-30%);
	    -o-transform: translateY(-30%);
	    transform: translateY(-30%);
	    background-color: rgba(0,0,0,.25);
	    text-align: left;
	}
}

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@anissa: Hello there,
Can you please for which theme demo you want the WIE file?

Kind Regards,
Skandha

[Skandha]

@yzer69: Hello there,
I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

Kind Regards,
Skandha

[Skandha]

@tomdkat: Hello there,
One of the Scroll Up seems to be coming from the To Top plugin. You may as well delete the plugin as the Scroll Up function is already available in the theme option.

Kind Regards,
Skandha

[Skandha]

@thetravelgal: Hello there,
I will need to look into your site to debug the issue. I have sent you an email. Please check your inbox as well as the spam folder.

Kind Regards,
Skandha

[Skandha]

@djammaroff: Hello there,
Go to => Appearance => Customize => Additional CSS and add the following CSS Code.

.menu-label, .navigation-classic button.menu-toggle, .menu-toggle {
    color: #fff !important;
}

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@thetravelgal: Hello Cindy,
I will need to access your site again. The last time all I did was deleted the image and uploaded again.

Kind Regards,
Skandha

[Skandha]

@williamshome1: Hello there,
For that,
Edit that particular post/page => Layout Options => Select the option of your choice and Update the page.

Let me know if this works out!
Kind Regards,
Skandha

[Skandha]

@xaviergilles: Thank you for your wonderful review. Let me know if you come across anymore issues. Have a good day! 🙂

Kind Regards,
Skandha

[Skandha]

@michaeldmullen: Hello there,
I have sent you an email. Please check your inbox as well as the spam folder.

Kind Regards,
Skandha

[Skandha]

@radiohaven: Hello there,
The image is still asking for access and I have requested again.
Can you let me know how you would like the mobile menu format to be?

Kind Regards,
Skandha

[Skandha]

@maxmadeseo: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/photofocus/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Skandha]

@silviafn: Hello there,
I don’t see any videos on your site. Can you please elaborate the issue you are having?

Kind Regards,
Skandha

[Skandha]

@erikcave: Hello there,
I checked your site and you seem to be using an older version of the theme. Can you please update the theme to the latest version and check if the issue is resolved?

Let me know if the issue persists!
Kind Regards,
Skandha

[Skandha]

@xaviergilles: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/shutter-up/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

[Author]

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