Forum Replies Created
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August 12, 2019 at 12:06 am in reply to: Theme options: missing "Social Links" and "Social Icons" #179271sapanaParticipant
@oauk: Feature called Social links is not available in Fotografie Pro, I think you visited to wrong theme instruction please visit to this link. If you want to add the social icons you can use our CT: Social Icons from the widget area. let me know if you find any difficulty while adding the social icons.
Kind Regards,
SapanasapanaParticipant@rodeboy:Actually, header image is in background and background-image is set as cover so that header image will get cropped and this is how the theme is designed.
Let me know if you face any other difficulties 🙂Kind Regards,
SapanasapanaParticipant@andriyadi: Glad to know that it is working fine now. Have a Good Day 🙂
Kind Regards,
SapanasapanaParticipant@catwingz: Hello Marsha, I am not able to access your site, Can you please post in your site url so that I can look into that issue and provide you with possible solution.
Kind Regards,
SapanasapanaParticipant@andriyadi: Please post in your site URl so that I can look into that issue.
Kind Regards,
SapanasapanaParticipant@huhuhans: I have send the demo file of Izabel Pro please check your mail. You can use our Catch Themes Demo Import plugin t import the demo files. To import the demo files you can follow this steps:Go to => Dashboard => Appearance => Import Demo Data => Now you can browse and select the demo files.let me know if this helps you out!
Kind Regards,
SapanasapanaParticipant@hoddbarnesdickins: Hello hoddbarnesdickins, I have updated the latest theme and it is active now but I wasn’t able to delete the old version of theme from your dashboard, I think there might be some issue, Please consult with your server regarding this issue.
Kind Regards,
SapanasapanaParticipant@catwingz:-For increasing Header Image Dimension you can add the following css code
Go to=> Appearance=> Customize=> Additional CSS=> add the following css code#wp-custom-header { display: inline-block !important; }
-Regarding the thumbnail dimensions, I will forward this topic to the development team. I hope they will take it into consideration. Thank you for your suggestion Marsha.
Kind Regards,
SapanasapanaParticipant@ndmccain: Please post in your site url so that I can look into that issue.
Kind Regards,
SapanasapanaParticipant@booksbeyondbars:Can you please attach me a screenshot of how your site is showing up in your mobile, It is seems to fine in my end.
Kind Regards,
SapanaAugust 7, 2019 at 12:22 am in reply to: Most recent post shows at top with messy rendering in Pro; not in Free #178910sapanaParticipant@jamesmwhite70:Hello, james,
I hope I was able to resolve your issue. If it’s not too much trouble,I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/shutter-up/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.Kind Regards,
SapanasapanaParticipant@bertus: Glad to know that issue is resolved in your end too, Have a good day 🙂
Kind Regards,
SapanasapanaParticipant@msswortzel:Hello,msswortzel, I hope I was able to resolve your issue. If it’s not too much trouble,
I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/my-music-band/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated.Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.Kind Regards,
SapanasapanaParticipant@bertus: Hello bertus, sticky issue has been fixed in new theme update please update the theme and let me know how it works in your end!
Kind Regards,
SapanaAugust 6, 2019 at 1:54 am in reply to: featured content issue, layout, header text color and tagline positioning #178844sapanaParticipant@catwingz: I have provided the code to move the logo and tagline to center with tagline under logo, let me know if this works fine for you or not?
Go to=> Appearance=> Customize=> Additional CSS=> add the following cssa.custom-logo-link, .site-identity { width: 100%; }
-For the home page sidebar issue I need to look into your customization setting it is very difficult to locate your issue, so can you provide me your admin access if this okay? I will shortly contact you by mail.
Kind Regards,
SapanasapanaParticipant@catwingz: Hello catwings, Before uploading the header image make sure that it’s Width: 1920px Height: 1080px, in case if you upload the image of different size then it will automatically cropped it into 16:9 ratio.
– Featured Content Image will appear in Height: 666px Width: 666px
– We have provided Post Thumbnail Width: 1068px Height: 567px , but if you want to change the post thumbnail size then I can provide you with necessary code, but for that you need to create the child theme, let me know if you are familiar with child theme customization or not?
Kind Regards,
SapanasapanaParticipant@dburt: Hello dburt, I have send the demo files in your mail.You can use our Catch Themes Demo Import Plugin to import the demo. Activate and Install the plugin. Then Go to => Dashboard => Appearance => Import Demo Data => Now you can Browse and Select the .xml, .dat and .wie file to Import Demo Content and Customizer Settings.let me know if this helps you out!
Kind Regards,
SapanasapanaParticipant@msswortzel: Go to=> Appearance=> Customize=> Additional CSS=> add the following css code
.custom-header-content .site-header-text{ color:#D4AF37; }
Let me know if this works out!
Kind Regards,
SapanaAugust 5, 2019 at 3:21 am in reply to: Most recent post shows at top with messy rendering in Pro; not in Free #178770sapanaParticipant@jamesmwhite70: Can you please provide me your admin access if that okay? I want to look into the issue caused by elementor plugin, and please activate elementor plugin too. I will shortly contact you by mail.
Kind Regards,
SapanaAugust 5, 2019 at 2:42 am in reply to: Post/Page Titles hidden when viewing on smaller screens #178768 -
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