[Mahesh]

@swoodard: Have a nice day!

Regards,
Mahesh

[Mahesh]

@accucomm: Sorry for the late reply. Go to Dashboard=> Appearance=> Customize=> Theme Options=> Custom CSS box and add the following CSS:

@media screen and (max-width: 480px) {
    #attachment_5579 {
        width: 50% !important;
    }
}

Regards,
Mahesh

[Mahesh]

@harrij: Please contact the Plugin Support. We can only help with the theme issues.

Regards,
Mahesh

[Mahesh]

@harrij: Seems like a plugin issue. Please try activating the plugin using WordPress core themes (Twenty Fourteen), if the problem persists, it is a plugin issue. Please contact the plugin support.

Regards,
Mahesh

[Mahesh]

@android: May be due to the server the issue is occurring. Some servers gives such problem. But its okay as long as you get it working with Customizer instead.

Regards,
Mahesh

[Mahesh]

@android: I recommend you to use Customize setting rather than Theme Options. I did checked by changing other options in Customizer (i.e. Layout Options). But it worked fine. The slider setting remain as it is.
Let me know if any problem.

Regards,
Mahesh

[Mahesh]

@harrisdaleps: Thank you for using our theme. Its simple to upgrade to Pro, you’ll just need to install the Pro theme and all the settings will be migrated automatically from free to Pro theme.

Regards,
Mahesh

[Mahesh]

@misstraveling: Thank you for using Simple Catch Pro theme. The recommended size for slider is 976 x 313, however you may have image with diferent size too.
To remove grey borders, go to Dashboard=> Appearance=> Customize=> Theme Options=> Custom CSS box and add the following CSS:

.featured-img {
    border-left: none;
    border-right: none;
    border-bottom: none;
}

If you want to keep the border at the bottom, remove border-bottom: none; from the above CSS.

Regards,
Mahesh

[Mahesh]

@quick-question: We’ll contact you through email shortly.

Regards,
Mahesh

[Mahesh]

@arteuno: Thank you for using Catch Box Pro theme. For this you’ll either need to use plugin or customize the theme. I recommend you to hire a customizer. The dimension of view is up to you, the slider comes with two options, normal and full width. Normal takes primary content width whereas full-width takes full width.
Hope you understand.

Regards,
Mahesh

[Mahesh]

@accucomm: I checked your site but didn’t see image of “yours truly”. Let me know further.

Regards,
Mahesha

[Mahesh]

@valeska-conducere: Glad to know its working for your. Thank you for your appreciation. Have a nice day!

[Mahesh]

@swoodard: Seems like you’ve sorted all by yourself and I’m glad for that. Do you still have any problems?

Regards,
Mahesh

[Mahesh]

@effess: Please post in your site url. Make sure that you’ve set Site Icon in Customzie options.

Regards,
Mahesh

[Mahesh]

@fireflywebs: As you mentioned above, 2/3 columns beside sidebar, there is no such options in the theme. You’ll need to use plugin for this.
About the upgrade:
Once you’ve purchased the theme, it is for the life time and you can use it in as may site as you’ve owned except 3rd party involvement. There is yearly subscription option, which means, once you pay, you’ll get the update for one year. Then after the year, you’ll need to renew the subscription to get new updates, however, you can skip the update (But it is recommended to have regular updates). If you decide to skip the update for the following year and then renew subscription in the next year. After downloading the theme, you can directly install the theme and all the setting will be migrated to Pro theme automatically.
Let me know if any confusion.

Regards,
Mahesh

[Mahesh]

@android: I did check your site and the customize setting are working just fine. But when selecting Pages in slider, please make sure that the page have featured image set. Or the slider will not load. By default, Image Loader option is set to true, which loads all the image first before displaying the sldier. And if one image is not found, the slider will not be displayed. So try setting it to false and let me know.

Regards,
Mahesh

[Mahesh]

@valeska-conducere: We haven’t tested the plugins with the theme yet. You can use any plugin you like to use for FAQ. Have you tried the plugin with WordPress core themes? Try it and see if the issue persists or not. Just after you asked, I did tested a plugin HTML5 Responsive FAQ, and it seems to work fine. Please try it, or any other plugin you want.
https://wordpress.org/plugins/html5-responsive-faq/

Regards,
Mahesh

[Mahesh]

@robincox: Glad to know you fixed it yourself. Have a nice day!

Regards,
Mahesh

[Mahesh]

@kterra: Thank you for your considerations. Yes you can insert table in the content and it can be managed through HTML and CSS as you want to. Let me know if you want any help.

Regards,
Mahesh

[Mahesh]

@quick-question: We may have to look into your server to check the issue since on our sever its all working just fine.

Regards,
Mahesh

[Author]

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