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  • in reply to: Can’t Update PHP to version 8.0 or above #318424
    Bricied
    Participant

    Hi Dschwartzer,

    Hope so you’re doing well, formatting of your website after updating to PHP version 8.1 may be due to compatibility problems between your Simple Catch theme and the new PHP version. To resolve this, ensure you have the latest theme and plugin updates, check theme compatibility with PHP 8.1, test with a default theme, debug for errors, and consider consulting a developer for assistance. Always back up your website before making changes.

    Hope so this will help you a lot!

    Regards,

    Bryce June

    in reply to: White Screen #318382
    Bricied
    Participant

    Hi @charlotte,

    Hope so you’re doing well, if you’re experiencing a blank white screen on your WordPress website, commonly known as the “White Screen of Death,” here are a few steps to help you troubleshoot and resolve the issue:

    1. Check for plugin or theme conflicts: Disable all plugins and switch to a default WordPress theme. If the issue is resolved, gradually re-enable plugins and switch to your preferred theme until you identify the culprit causing the white screen.
    2. Increase PHP memory limit: The issue could be due to insufficient PHP memory. Try increasing the memory limit by editing the wp-config.php file or contacting your web hosting provider for assistance.
    3. Enable error reporting: Configure WordPress to display error messages by adding the following line to your wp-config.php file: define('WP_DEBUG', true);. This will help identify any specific errors causing the white screen.
    4. Check for syntax errors: If you recently made changes to your website’s code, review the changes for any syntax errors that may be causing the issue.
    5. Verify file permissions: Ensure that the file and folder permissions on your WordPress installation are set correctly. Incorrect permissions can sometimes lead to a white screen.
    6. Clear caches: Clear your browser cache and any caching plugins you may have installed on your website.

    If none of these steps resolve the issue, it’s recommended to seek assistance from a WordPress developer or support forum, as they can provide more specific guidance based on your website’s configuration and setup.

    Hope so this will help you a lot!

    Regards,

    Bryce June

    in reply to: Error message when displaying blog #317396
    Bricied
    Participant

    Hi Sarah,

    It looks like there might be an issue with the directory path for your Catch Box theme. One solution could be to try reinstalling the theme to ensure all the necessary files and directories are in place.

    To do this, go to your WordPress dashboard, navigate to Appearance > Themes, and click on Catch Box. From there, click the “Delete” button and confirm to remove the theme. Then, reinstall the theme by going to Appearance > Themes > Add New and searching for “Catch Box”. Once you find it, click “Install” and then “Activate” to set it as your active theme.

    If that doesn’t work, you can also try resetting your permalinks by going to Settings > Permalinks and clicking “Save Changes”. This can sometimes help resolve issues with links and directory paths.

    Hope this helps! Let me know if you have any further questions.

    Regards,

    Bricied

Viewing 3 posts - 1 through 3 (of 3 total)