Catch Themes

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Viewing 5 posts - 1 through 5 (of 5 total)

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January 14, 2020 at 6:07 pm in reply to: My Pro Theme, paid won’t update nor allow me to delete previous free version #232854

Bill Kulish
Participant

Help please.
As above, I purchased two separate licenses for two separate websites of the Bold Photography Pro Theme.
Steelike.com is okay and I can log into my account

For kulishdesignco.com
I can not log into my account, have the key but the license will not activate and is stuck at version 1.2 plus and says “inactive” please help.
Thank you
Bill

December 6, 2019 at 6:39 am in reply to: My Pro Theme, paid won’t update nor allow me to delete previous free version #228759

Bill Kulish
Participant

Thank you, I still can’t delete the previous pro version but am hoping that is not an issue. When I try it says it doesn’t exist

December 6, 2019 at 6:21 am in reply to: My Pro Theme, paid won’t update nor allow me to delete previous free version #228757

Bill Kulish
Participant

SOLVED
It was a W3 Plugin setting

December 6, 2019 at 6:20 am in reply to: My Pro Theme, paid won’t update nor allow me to delete previous free version #228756

Bill Kulish
Participant

Hi Skandha,
I had just found the issue right after reaching out here.

Thank you for responding.

November 17, 2019 at 8:56 am in reply to: Visual Editor not working #226367

Bill Kulish
Participant

Hi Tikaram,
It turned out that I had two users installedm When I deleted one and then did the checking, refreshing and the unchecking of the visual editor box, it began working. I thing this happened because I migrated a few pages.
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Viewing 5 posts - 1 through 5 (of 5 total)

Bill Kulish

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