Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • March 22, 2024 at 2:49 pm #334088
    Jeroen Kloppenburg
    Participant

    I am in the middle of a sale, and my website is now broke. I have updated my website (www.weylintracking.nl) and it is no longer showing what I configured to show on the homepage. Only the post titles: Online Cursus Diersporen, Veldgidsen vol met diersporen, Laatste Blogs and Ervaringen

    When I go into theme options excerpts etc are all selected. Trying to deselect and reselect does not fix the problem.

    Please help fast, I am spending money running ads right now 🙁

    March 23, 2024 at 10:25 am #334095
    tikaram
    Participant

    @jkwildlife: Can you please explain in more detail about the issue. Are you having difficulty with any section not working on your site. Please try deactivating all plugins for testing purpose and check your site again. To know more about Plugin Conflicts with our themes please follow the link below.
    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Regards,
    Tikaram

    March 25, 2024 at 3:18 am #334136
    Jeroen Kloppenburg
    Participant

    I have upgraded my website to newest version of the plugin. I have entered the liscence key. But now all sections only show the title, no excerpts etc. Did you take a look? http://www.weylintracking.nl

    I tried switching liscence key ( I bought two), I tried deactivating and reactivating. Did not work.

    March 25, 2024 at 3:20 am #334137
    Jeroen Kloppenburg
    Participant

    Can I get a refund for both? I will switch to another theme. I have no time for this, currently I am working seven days  a week. I wish I did not upgrade, all worked fine before 🙁

    March 25, 2024 at 3:20 am #334138
    Jeroen Kloppenburg
    Participant

    Please refund orders: #313583 #313582

    I will switch asap to your free theme for now and then move on later. Thanks!

    March 25, 2024 at 4:31 am #334141
    tikaram
    Participant

    @jkwildlife : I will contact you shortly regarding the issue.

    Regards,
    Tikaram

    March 25, 2024 at 12:47 pm #334151
    Jeroen Kloppenburg
    Participant

    It’s been three days already. I can not afford to have my website like this. I will use the free version, and then quickly put something on the homepage so it will at least be functional.

    Would downgrading bring back the excerpts etc?

    March 26, 2024 at 1:03 am #334161
    tikaram
    Participant

    @jkwildlife : I am checking for issues on your site. I will let you know soon.

    Regards,
    Tikaram

    March 26, 2024 at 2:38 am #334166
    tikaram
    Participant

    @jkwildlife : The issue is caused by Your Gallery – PRO plugin conflicting with our theme.  Disabling the plugin resolves the issue. Let me know if you need any further assistance regarding the issue.

    Regards,
    Tikaram

    March 26, 2024 at 3:23 am #334169
    Jeroen Kloppenburg
    Participant

    Thanks so much for the help Tikaram. For anyone reading this, who has the same problem, in my case it was a plugin from another company. Deactivating it solved the problem.

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  • The topic ‘Upgrading broke my layout – Urgent help needed’ is closed to new replies.