[Shana Shanti]

Hi Mahesh,
I http://www.shana-shanti.ch/Blog/ upgraded jesterday to Pro. At first, everything was fine. I rearranged my Page and profited from the new possibilities. Than, my background vanished (still adressed), second the slider broke down to the 1. of 4 pictures, then the pictures in the sites vanished.Everything was fine before! The whole Blogpage was perfectly working on Pro! And I can do nothing.
Elisabeth

[Mahesh]

Hi @Shana Shanti,

Thank you for using Catch Evolution Pro.
Could you please clarify more one the issue.
We would like to help you as far as possible. Where actually was the background showing previously? And the slider, did it work at the begining? Please make sure Enable Slider is not set to Disable have enabled slider in “Dashboard=> Appearance=> Customize=> Featured Slider=> Slider Option”

Let me know further.

Regards,
Mahesh

[Kath Wayne-Spindler]

Hi,
I recently purchased the Catch Flames Pro Upgrade and downloaded it to my laptop. I went to the Word Press dashboard and tried to upload it to themes. It gives me an error message. Please advise me how to install the upgrade. Thanks.
Christine Long
[email protected]

[Shana Shanti]

Hi Mahesh,
The background was showing behind the posts, (same background than in the Header). Slider is enabled. After I set everything up in Pro, everything was working! Background, Slider, all teh photos where there, it was perfect. After changing the fonts I was controlling everything. Then the background went off and as I was trying to get it on again, the slider stopped, and the fotos of the pages vanished…. My husband (Webmaster) looked it over, and he also says, that everything is set, and he also was not able to do something…
Elisabeth

[Mahesh]

Hi @Kath Wayne-Spindler,

Thank you for upgrading to Catch Evolution Pro.
What error do you get?
You can either upload via WordPress admin panel or FTP. Please refer to this link: Catch Flames Pro Installation.

Let me know if any problem.

Regards,
Mahesh

[Mahesh]

Hi @shana-shanti,

The background issue is because of the CSS that you have in your Custom CSS:
#main { background-color: #ffffff; }
Please find and remove it from Custom CSS, then you’ll have your custom background back.
And for the sliders, it seems some plugins is causing the issue, please try deactivating one by one and check it.

Let me know further.

Regards,
Mahesh

[Shana Shanti]

Hi Mahesh,
Thanks for the tip with the plugin. The slider is working again, and the pictures in the pages are back. But I could not find the: #main { background-color: #ffffff; } I tried on 3 spots, it didn`t work. Can you help me?
Regards
Elisabeth

[Mahesh]

Hi @shana-shanti,

It seems it is in Custom CSS. But if you can’t find it, try adding the following styles in Custom CSS at the bottom and let me know if it helped.

#main {
    background-color: transparent;
}

Regards,
Mahesh

[elisrei]

Hi Mahesh,
This is it! It worked. Thank you.
Regards
Elisabeth

[hoffmen99]

Hello Mahesh, I have searched almost the whole post looking for problem related to mine but couldn’t find. I bought Catchresponsive pro 2days ago and when i upgraded observe the transition effect on the slider isn’t working, it appears the blind effects works for all the effect option. Pls check http://www.bofcancer.org.
femi

[Mahesh]

@hoffmen99: Thank you for using Catch Responsive Pro. I checked the theme and seems to be an bug in the slider. Our team has found the bug and fixed it. The issue will be fixed on the next update ( will be available soon ). If its urgent for you, you can fix it manually. Find catchresponsive-featured-slider.php inside theme_directory/inc folder, go to line 53 you will see following code:
data-cycle-fx="'. absint( $options['featured_slide_transition_effect'] ) .'"
Change this to
data-cycle-fx="'. esc_attr( $options['featured_slide_transition_effect'] ) .'"
Note: The thing need to change is absint to esc_attr.

Thank you for letting us know the bug.

Regards,
Mahesh

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