[malevolentia]

Hello!

I cant drag the sections and change order.

[Skandha]

@malevolentia: Hello there,
Can you please check if you are using the latest version of the theme 2.3.1? If not please update to the latest version of the theme and check if the issue persists!

Kind Regards,
Skandha

[malevolentia]

I have unfortuantely done changes to original theme so I cant do norma upgrades. Was this the update that fixed it?
2.1.1 (Released: November 15, 2019)
Bug Fixed: Section Sorter Compatibility issue with WordPress 5.3

Is it possible to get updates with the code itself and the filename where it should be changed? Ive seen that theme developers sometimes does that.

[Skandha]

@malevolentia: Hello there,
That is why it is recommended to create a child theme before making any changes to the core theme files.
Can you please post in your site URL and let me know what changes you have made to the theme files?

Yes, 2.1.1 was the update that fixed the Section Sorter issue.
If the change you made to the theme cannot be reverted Download the latest theme folder from your catch themes account page and copy the file customize-custom-controls.min.js to the theme folder you are using. This should solve the section sorter issue.

Let me know if this works out!
Kind Regards,
Skandha

[malevolentia]

My license key had expired. Do I have to pay full price for the theme to keep getting the updated theme?

I don’t mind paying but I would like all the updates, as in the specific code and which file I should update. Then it works 🙂

[Skandha]

@malevolentia: Hello there,
I can provide you the particular code to fix the Section Sorter issue but it is not possible to provide you the code for all the bug fixes now and for the updates in the future.

What I suggest you is to create a child theme and bring all the changes that you have made to theme to the child theme then you can update the theme without any hassle. I can help you out if you let me know what changes you have made to the theme files.

Kind Regards,
Skandha

[malevolentia]

That would be very kind of you to help me with the code for the Section Sorter, it’s very appreciated! Do you need my email?

I’ve made so many changes, I don’t have much experience working with child themes but next time I will definitely prioritise to do it the right way 🙂

[Skandha]

@malevolentia: Hello there,
Go to => Theme Folder => assets => js => Edit customize-custom-controls.min.js file => Replace the existing code with the code in this link.

Let me know if this solves your issue.
Kind Regards,
Skandha

[malevolentia]

Thank you so much Skandha! It works perfect! I really appreciate your help 🙂

[Skandha]

@malevolentia: Hello there, I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-inspire/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely
appreciated. Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know. Have a good day! 🙂

Kind Regards,
Skandha

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