[Emilya]

I updated my site to php 8.2, Catch Full Screen Pro update failed and caused a critical error. I down graded to 8.1, same thing. Down to 8.0, same thing.

Is it compatible with 8.0 or above of php? Or do I need to do something else to update the theme?

 

[tikaram]

@emilya : I will check for the update issue and get back to you soon.

Regards,
Tikaram

[Sakin]

@emilya : Please update to the latest version Catch FullScreen Pro 4.2

[emilyanaymark]

I can’t. I get a critical error when I try. That’s why I reached out.

the partial error is:

mysite/wp-admin/update.php(252):Theme_Upgrader -> bulk_upgrade(Array)#9{main} thrown in /mysite/themes/catch-fullscreen-pro/inc/theme-updater-class.php on line 133

 

 

[Sakin]

@emilyanaymark: Then you need to update the theme using the Hosting Control Panel or sFTP, you can check this for updating the theme using FTP https://www.webfulcreations.com/update-wordpress-theme-manually-via-ftp/.
Also, if you ask your hosting server support then they can help you on update as well.

[emilyanaymark]

Do I need to download the latest version of the theme in order to update it manually? Where do I download it from? I already paid for it, but I don’t see a download option?

[Sakin]

@emilya : If you have already paid for the theme then you can download the theme zip file from your account at https://catchthemes.com/my-account/.

If you have issue with the account or purchase then please contact our sales at https://catchthemes.com/my-account/

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