Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 6, 2022 at 6:11 am #300984
    Jeroen Kloppenburg
    Participant

    I have enterprise pro 1.4 installed and renewed the liscence to 2.0. I followed the explanation at: https://catchthemes.com/faq/how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme/

    I put my new activation code at ‘liscence’ in ‘about theme’. But when I hit ‘activate liscence’ it still says ‘site is inactive’.

    What do I need to do…?

    March 6, 2022 at 6:12 am #300988
    tikaram
    Participant

    @jkwildlife : Can you please post in your site URL so that I can check for the issue on your site.

    Regards,
    Tikaram

    March 6, 2022 at 7:06 am #300989
    Jeroen Kloppenburg
    Participant

    http://www.weylintracking.nl

    March 6, 2022 at 7:31 am #300990
    Jeroen Kloppenburg
    Participant

    I think I found the problem… I have a second wordpress installation for the webshop, so I keep that separate from my main website. The webshop is situated at weylintracking.nl/winkel. Does this mean I need a second liscence for the main site…?

    March 6, 2022 at 10:27 am #300996
    Jeroen Kloppenburg
    Participant

    (and, how do I get a second licence?)

    March 7, 2022 at 1:31 am #301033
    tikaram
    Participant

    @jkwildlife : It looks like you have already activated the license for the webshop. The License Key is valid for only one site. For multiple sites, you will have to purchase them individually or update them individually using the FTP method. Please follow the following link for more information regarding the license.

    Regards,
    Tikaram

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘How do I upgrade?’ is closed to new replies.