Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #176514
    webimo
    Participant

    Hello, we have purchased the Catch Evolution Pro 3. 5. 4 theme from you and are using it. We have a problem with this theme. On the smartphone, the page is displayed responsively, but not full screen. To display the entire page, you must first zoom in. When switching to a submenu, the full screen zoom is lost again. We tried an older version of the theme (3. 4. 2). Everything works perfectly there. Deactivating plugins was not successful. WordPress version change from 5. 2. 2 to 5. 0. 4 was also unsuccessful. Only version 3. 4. 2 of the theme works fine.
    Do you have a suggestion on how to do this with Theme 3. 5. 4?
    Thank you very much.
    Many greetings
    Manfred

    #176522
    tikaram
    Participant

    @webimo: Can you please post in your site URL so that I can test the issue at my end with the phone.

    Regards,
    Tikaram

    #176539
    webimo
    Participant

    @ tikaram:
    The URL is http://demo26. webdesign-in-motion. de . It’s our test installation.
    Regards,
    Manfred

    #176550
    tikaram
    Participant

    @webimo: Login to your WordPress admin.
    Go to Appearance => Customize => Theme Options => Responsive Design

    Make sure “Check to Disable Responsive Design” is unchecked.
    Let me know if the issue is resolved or not.

    Regards,
    Tikaram

    #176554
    webimo
    Participant

    @tikatam: “Check to Disable Responsive Design” is unchecked.
    The misrepresentation still exists.
    On the smartphone the website is responsive with responsive menu etc. . The problem is that the page is not displayed completely full screen. It must first be zoomed out manually with the finger. This effect does not occur with the older version.

    Regards
    Manfred

    #176609
    tikaram
    Participant

    @webimo: There seems to be an issue with the width when sidebar is disabled. I have already informed the development team regarding the issue and it will be fixed soon. Let me know if you have any more issues.

    Regards,
    Tikaram

    #176772
    tikaram
    Participant

    @webimo: Login to your WordPress admin
    Go to Appearance => Customize => Additional css and add the following css

    .one-column.no-sidebar .site, .one-column.no-sidebar #fixed-header-top {
       max-width: 754px;
    	 width: 100%;
    }
    .one-column.no-sidebar .site {
       max-width: 754px;
    	 width: 100%;
    }

    This code will be added to the theme later and you may remove this code after theme update. For the time being add the give code for the fix

    Regards,
    Tikaram

    #176821
    webimo
    Participant

    @tikaram:
    Many thanks for the quick help !!!
    Regards
    Manfred

    #176841
    tikaram
    Participant

    @webimo: Let me know if you have any more issues.

    Regards,
    Tikaram

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Full-screen display in Responsive view does not work automatically on smartphone’ is closed to new replies.