Viewing 6 posts - 1 through 6 (of 6 total)
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  • #59982
    Mark
    Participant

    Every so often I check my site strikingnote.com on my iphone and find the homepage slider is frozen on the last of three images, with the text from all the three images superimposed on each other. This can be corrected by clearing history/website data in Safari. I am using the latest IOS on and iphone 5. The problem does not occur on other devices I’ve tested. I have a screenshot if it would help.

    Any ideas what is wrong?

    #60003
    Sakin
    Keymaster

    @Mark: I check in your site and see your slider settings for image loader as “Wait”. Which means that your slider will not slide until all the images in the slider get loaded. Go to “Appearance => Customize => Featured Slider => Featured Slider Options” and change that from Wait to true or false then it will show fast. It’s internet and hosting speed issue. You can try installing pluign like W3 Total Cache or WP Rocket to improve site loading.

    #60014
    Mark
    Participant

    Sakin, if you look at this thread http://catchthemes.com/support-forum/topic/home-page-load-problem/#post-57212 you’ll see that you suggested using the “wait” setting to solve the problem of slider images appearing out of order. I did that back then and it seemed to work, even on the iphone.

    The problem on the iphone is that the slider title text of all three slider images are superimposed on the third image and you the image doesn’t change on its own or by clicking the the next icon. I don’t see that problem on the ipad or PC.

    My phone is connected at very high speed through WIFI.

    #60015
    Sakin
    Keymaster

    @Mark: Right now when I check in from my iPhone, it’s working fine just after 2 second of loading.

    #60016
    Sakin
    Keymaster

    Also add the following css in “Appearance = Customize => Theme Options => Custom CSS Options” box:
    #feature-slider .cycle-slideshow .hentry.displaynone { display: none; }

    #60060
    Mark
    Participant

    Sakin, You are correct! I tested it again today on two iphones and the sliders work fine. I have no idea what happened but I have a screenshot to prove it. Thanks for checking.

Viewing 6 posts - 1 through 6 (of 6 total)
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