[Karyn]

I am having problems with Contact Form code not working in my site – http://luxuryrentalcars.net.nz/contact-us-booking-form/
I have tried 2 different plugins, Contact Form7 and Form Maker (currently activated). I have also tried installing the code on a new page. Still no joy. Can you help please?

[Sakin]

@Karyn: Contact Form 7 works fine in Catch Evolution Pro theme. First you need to activate Contact Form 7 plugin and then create or edit form at “Contact” from your WordPress Dashboard. Then you need to copy the shortcode. It will be similar to this [contact-form-7 id="1885" title="Contact form 1"] and paste in the page where you want to show it.

[Karyn]

Yes thanks I know how to use it and it has worked fine in other themes including Catch Everest. In this case neither that code nor the code from Form maker will work. I paste the code and update then when you view the page you see only the code.

[Sakin]

@Karyn: Maybe some conflict with plugin or server setup. Can you try activating any other theme and check in the same site. Also the shortcode [Form id="10"] is not of Contact Form 7

[Karyn]

No [Form id=”10″] is not Contact Form 7 – this is the new Form (Form Maker) I tried when Contact Form7 didn’t work, however it was exactly the same problem. Contact Form 7’s code showed up the same way.
I didn’t want to try another theme on this domain as it is a premium theme and the site is about to go live so I don’t want to risk losing anything but I did try it in another domain and it worked no problems. Happy to give you access to the WP admin if you think you can find out what is wrong.

[Sakin]

@Karyn: You can send me the access from http://catchthemes.com/contact-us but in subject add it as Support Forum #20679

[Karyn]

On its way – thank you

[Karyn]

I used the sales question form – was that right?

[Sakin]

yes

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