[sujeet]

Hello @ephie:

We have checked our system, and the WooCommerce Smart coupon is functioning properly.
We are currently testing on the latest version of WooCommerce and WooCommerce Smart Coupon

If you are using an old version, please update to the latest version and check once.

Additionally, it might have been caused by a plugin conflict, so try disabling the plugin one by one to check.

And also, please go through the link below, it might help you.

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Please feel free if you need any further assistance.

Sincerely,
Sujeet

[sujeet]

That’s great @fireflywebs

[sujeet]

Hello @bobgarretthomenetworks-co-uk,

The theme is updated and compatible with latest version of WordPress and PHP.

Can you please check disabling the plugins one by one? It might be the plugin issue.

And also, please go through the link below, it might help you.

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

If any of the plugin creating the issue, then you need to either deactivate the plugin or contact the plugin author to update it.

Let us know if you still have the issue. Thank you.

Regards,
Sujeet

[sujeet]

Hello @ukleine,

Currently there is no setting in the theme to disable author in the posts. You have to use custom css under Appearance => Customizer => Additional Css.

Try using the following css code.

.by-author {
   display: none;
}

Please let us know if the above code disabled the author. If not, then please share your website url. Thank you.

Regards,
Sujeet

[sujeet]

Hello @fireflywebs,

Yes, the latest update must fix the PHP issue since in our side, we have no issues in the theme with the Higher PHP versions. All the themes are updated and compatible with latest version of WordPress and PHP.

Also, please check disabling the plugins one by one, it might be the plugin issue.

Check this link as well:

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Let us know if you have any questions or need further help.

Regards,
Sujeet

[sujeet]

Hello @fireflywebs,

Yes, the latest update must fix the PHP issue since in our side, we have no issues in the theme with the Higher PHP versions. All the themes are updated and compatible with latest version of WordPress and PHP.

Also, please check disabling the plugins one by one, it might be the plugin issue.

Check this link as well:

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Let us know if you have any questions or need further help.

Regards,
Sujeet

[sujeet]

Hello @spiekosz,

That’s strange. Can you please check your spam or junk folders once? You must get an email notification when we send you a reply. Can you please confirm?

Regards,
Sujeet

[sujeet]

Hello @spiekosz,

You can remove the title from page and description from header banner adding the following css code to Dashboard > Appearance > Customizer > Additional CSS.

.woocommerce-page .custom-header .entry-container p,
.woocommerce-page .site-main .woocommerce-products-header .woocommerce-products-header__title.page-title {
   display: none;
}

.woocommerce-page .site-main .woocommerce-breadcrumb {
   margin-bottom: 20px;
}

As for product category header image, currently there is no option in the theme to change the image for particular product category, but you can change the overall header image from Dashboard > Appearance > Customizer > Header Media. Please check the screenshot below.

Please feel free to reach out if you need any further assistance!

Regards,
Sujeet

[sujeet]

Hello @yasminawilliams1,

Sorry for the inconvenience caused.

If you have already created a navigation menu and saved the page, then you must have to add newly created pages to the navigation menu list. Please try adding all the required pages in the menu and save the page. It should work. Please check the screenshot below:

Please let me know if this worked. Also please share your website url if you still have the issue. Thank you.

Regards,
Sujeet

[sujeet]

That’s great you resolved it.

Regards,
Sujeet

[sujeet]

Hello @stephenbach,

Everything is fine on our side. If you choose any other option except Demo under Select Slider Type, you need to choose post id for post type, choose page for page type, choose category for category type. Please check screenshot below:

Please let me know if this worked.

Regards,
Sujeet

[sujeet]

Hello @nepeanraceway,

So surprised that the options didn’t work for you, but we tried and tested both, work fine in our end.

But again, whenever you use a theme, I suggest you to create and use a child theme from next time. It will be easier to make changes and future updates.

Hope you understand. Thank you so much.

Please feel free if you need any further assistance.

Regards,
Sujeet

[sujeet]

Hello @nepeanraceway,

I got your point, but please understand that with css you can’t achieve that. You must try the first option that I provided you. If you want to make images of same size in both condition then please try the option below:

1. If you are using Main theme (not child theme)
=> First go to Appearance => Theme File Editor => Functions.php, there you will find predefined image sizes. You can change set_post_thumbnail_size( 470, 353, true ) to set_post_thumbnail_size( 480, 480, true ) , save the file and you must regenerate thumbnail using a plugin available.

Note: What you must understand is the changes will be removed once you update your main theme.

2. If you use child theme
=> Acivate your child theme
=> Go to Appearance => Theme File Editor => Functions.php, Now you have to add the following code there:

function custom_thumbnail_size() {
   set_post_thumbnail_size( 480, 480, true );
}
add_action('init', 'custom_thumbnail_size');

save the file and you must regenerate thumbnail using a plugin available.

We suggest you to use child theme and make the changes. It is safe for your website and future updates.

Also remove the css code that I provided you above.

Please let me know your thought. Thank you.

Regards,
Sujeet

[sujeet]

Hello @husker,

Since the word MENU is hidden in the theme, which you have shown adding custom css, has no any css used in main css. So to add color and change size for the word, you have to use custom css like below:

.mobile-menu-text {
   color: #404040;
   font-size: 14px;
   letter-spacing: 4px;
   margin-left: 3px;
   margin-top: 3px;
}

Please feel free if you need any further assistance.

Regards,
Sujeet

[sujeet]

Hello @nepeanraceway,

Please try adding the following css code for making blog post image of aspect ratio 1:1.
This will make the images square like 480×480. But the code will crop the images a bit by sides. Please add and check if this is good for you.

#infinite-post-wrap .hentry .post-thumbnail img {
   aspect-ratio: 1/1;
   object-fit: cover;
   width: 100%;
}

Let me know if this worked!

Regards,
Sujeet

[sujeet]

Hello @nepeanraceway,

I’ve replied you in an another support.

Regards,
Sujeet

[sujeet]

That’s great @husker !

[sujeet]

Hello @nepeanraceway,

For that you will need to create and use a child theme and do a little bit of customization.

Please Go to => Child Theme Folder => functions.php and add the following Code.

function add_new_image_sizes() {
   remove_image_size( 'catch-wheels-service', 480, 480, true ); // 1:1 Image Ratio - Used for Services and Event Section
   add_image_size( 'catch-wheels-service', 470, 353, true ); // 4:3 Image Ratio - Used for Services and Event Section
}
add_action('init', 'add_new_image_sizes');

And then regenerate the thumbnails using a plugin.

Let me know if this worked!

Regards,
Sujeet

[sujeet]

Hello @husker,

Please use the following css code to change the color for both Hamburger and the word menu.

.mobile-menu-anchor a.fa-menu,
.mobile-menu-anchor a.fa-menu:hover,
.mobile-menu-anchor a.fa-menu:focus {
   color: #FF0000 !important;
}

Please share your website url if the above code didn’t work. Thank you.

Regards,
Sujeet

[sujeet]

Hello @jolene20,

Please add the following css code to have bigger header in other pages. Since home page has bigger font, button and text as well, inner pages will not be of same height. Please let me know if you want the title for all other pages as in home page.

@media screen and (min-width: 85.375em) {
  body:not(.home) .custom-header-content {
     padding: 200px 50px !important;
  }
}

@media screen and (min-width: 90em) {
  body:not(.home) .custom-header-content {
    padding: 254px 50px !important;
  }
}

Also please share your website url if the above code didn’t work. Thank you.

Regards,
Sujeet

[Author]

Posts