[sujeet]

Hello @fireflywebs,

I checked in ios, android and in all other browsers, all OK. Here is the screenshot:

Can you please check clearing cache of your browser? If didn’t work, send me more details about issue, so that I can check it again. Thank you.

Regards,
Sujeet

[sujeet]

Hello @heinelg,

Can you please mention the exact issue here with the proper screenshot of published and preview versions of the post? So that I can check and try giving you the solution?

Regards,
Sujeet

[sujeet]

Hello @petah,

This is because you have used Blog Designer Pack plugin that changed the layout of the blog design. So I suggest you to use same size of images for that layout.

Hope this helped you fixing the images. Thank you.

Regards,
Sujeet

[sujeet]

It worked, That’s great @heinelg !

[sujeet]

That’s great Alex.

[sujeet]

Hello Alex,

I guess to show all the attributes in all the product page to filter to find relevant product, you need to include them in every products. But your message is confusing and unable to help you fixing your issues. Can you please explain sending few screenshots ? Thank you.

Regards,
Sujeet

[sujeet]

Hello @heinelg,

You can simply paste the youtube url in the editor and saving it will work fine in website. Youtube link should be clearly visible in published posts. I did the same and here are the screenshots.

In editor:

Published post:

You can also try using a YouTube Embed block. Check screenshot

It should solve the issue. Please let me know if this worked. Thank you.

Regards,
Sujeet

[sujeet]

Hello @a,

Will you please try adding the following css code to Dashboard > Appearance > Customizer > Additional CSS.

.woocommerce div.product form.cart table.variations td select {
   background: var(--wp--preset--color--secondary);
}

It should solve the issue. Please let me know if this worked. Thank you.

Regards,
Sujeet

[sujeet]

That’s great  @SophieZH

[sujeet]

Hello @SophieZH:

We thoroughly checked our system. It seems lazy load image altered the setting of cover image while having either fixed/repeat background is checked. And due to this, url also got altered.

It renders URL text within URL like this “url(“url(https://sydyachtclub.com.au/wp-content/uploads/Bluestone-101-Exterior-2-scaled-e1754877115631.jpg)”)”;

So if you want to enable lazy load images, you have to disable the Fixed/Repeat Background from the cover.

And everything will be fine.

Or you can disable process background images from lazy load

Please feel free if you need any further assistance.

Sincerely,
Sujeet

[sujeet]

Hello @ephie:

We have checked our system, and the WooCommerce Smart coupon is functioning properly.
We are currently testing on the latest version of WooCommerce and WooCommerce Smart Coupon

If you are using an old version, please update to the latest version and check once.

Additionally, it might have been caused by a plugin conflict, so try disabling the plugin one by one to check.

And also, please go through the link below, it might help you.

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Please feel free if you need any further assistance.

Sincerely,
Sujeet

[sujeet]

That’s great @fireflywebs

[sujeet]

Hello @bobgarretthomenetworks-co-uk,

The theme is updated and compatible with latest version of WordPress and PHP.

Can you please check disabling the plugins one by one? It might be the plugin issue.

And also, please go through the link below, it might help you.

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

If any of the plugin creating the issue, then you need to either deactivate the plugin or contact the plugin author to update it.

Let us know if you still have the issue. Thank you.

Regards,
Sujeet

[sujeet]

Hello @ukleine,

Currently there is no setting in the theme to disable author in the posts. You have to use custom css under Appearance => Customizer => Additional Css.

Try using the following css code.

.by-author {
   display: none;
}

Please let us know if the above code disabled the author. If not, then please share your website url. Thank you.

Regards,
Sujeet

[sujeet]

Hello @fireflywebs,

Yes, the latest update must fix the PHP issue since in our side, we have no issues in the theme with the Higher PHP versions. All the themes are updated and compatible with latest version of WordPress and PHP.

Also, please check disabling the plugins one by one, it might be the plugin issue.

Check this link as well:

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Let us know if you have any questions or need further help.

Regards,
Sujeet

[sujeet]

Hello @fireflywebs,

Yes, the latest update must fix the PHP issue since in our side, we have no issues in the theme with the Higher PHP versions. All the themes are updated and compatible with latest version of WordPress and PHP.

Also, please check disabling the plugins one by one, it might be the plugin issue.

Check this link as well:

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Let us know if you have any questions or need further help.

Regards,
Sujeet

[sujeet]

Hello @spiekosz,

That’s strange. Can you please check your spam or junk folders once? You must get an email notification when we send you a reply. Can you please confirm?

Regards,
Sujeet

[sujeet]

Hello @spiekosz,

You can remove the title from page and description from header banner adding the following css code to Dashboard > Appearance > Customizer > Additional CSS.

.woocommerce-page .custom-header .entry-container p,
.woocommerce-page .site-main .woocommerce-products-header .woocommerce-products-header__title.page-title {
   display: none;
}

.woocommerce-page .site-main .woocommerce-breadcrumb {
   margin-bottom: 20px;
}

As for product category header image, currently there is no option in the theme to change the image for particular product category, but you can change the overall header image from Dashboard > Appearance > Customizer > Header Media. Please check the screenshot below.

Please feel free to reach out if you need any further assistance!

Regards,
Sujeet

[sujeet]

Hello @yasminawilliams1,

Sorry for the inconvenience caused.

If you have already created a navigation menu and saved the page, then you must have to add newly created pages to the navigation menu list. Please try adding all the required pages in the menu and save the page. It should work. Please check the screenshot below:

Please let me know if this worked. Also please share your website url if you still have the issue. Thank you.

Regards,
Sujeet

[sujeet]

That’s great you resolved it.

Regards,
Sujeet

[Author]

Posts