Forum Replies Created

Viewing 20 posts - 21 through 40 (of 302 total)
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    Posts
  • in reply to: Different sizes in post image #340930
    sujeet
    Keymaster

    Hello @petah,

    This is because you have used Blog Designer Pack plugin that changed the layout of the blog design. So I suggest you to use same size of images for that layout.

    Hope this helped you fixing the images. Thank you.

    Regards,
    Sujeet

    in reply to: YouTube Embed does not display in published post #340929
    sujeet
    Keymaster

    It worked, That’s great @heinelg !

    in reply to: Woocommerce Produt page options drop down #340920
    sujeet
    Keymaster

    That’s great Alex.

    in reply to: display product attributes on product pages #340919
    sujeet
    Keymaster

    Hello Alex,

    I guess to show all the attributes in all the product page to filter to find relevant product, you need to include them in every products. But your message is confusing and unable to help you fixing your issues. Can you please explain sending few screenshots ? Thank you.

    Regards,
    Sujeet

    in reply to: YouTube Embed does not display in published post #340915
    sujeet
    Keymaster

    Hello @heinelg,

    You can simply paste the youtube url in the editor and saving it will work fine in website. Youtube link should be clearly visible in published posts. I did the same and here are the screenshots.

    In editor:
    block-youtube

    Published post:
    front

    You can also try using a YouTube Embed block. Check screenshot
    embed

    It should solve the issue. Please let me know if this worked. Thank you.

    Regards,
    Sujeet

    in reply to: Woocommerce Produt page options drop down #340912
    sujeet
    Keymaster

    Hello @a,

    Will you please try adding the following css code to Dashboard > Appearance > Customizer > Additional CSS.

    
    .woocommerce div.product form.cart table.variations td select {
       background: var(--wp--preset--color--secondary);
    }
    

    It should solve the issue. Please let me know if this worked. Thank you.

    Regards,
    Sujeet

    in reply to: Homepage header cover image not showing #340868
    sujeet
    Keymaster

    That’s great  @SophieZH

    in reply to: Homepage header cover image not showing #340865
    sujeet
    Keymaster

    Hello @SophieZH:

    We thoroughly checked our system. It seems lazy load image altered the setting of cover image while having either fixed/repeat background is checked. And due to this, url also got altered.

    It renders URL text within URL like this “url(“url(https://sydyachtclub.com.au/wp-content/uploads/Bluestone-101-Exterior-2-scaled-e1754877115631.jpg)”)”;

    lazy

    So if you want to enable lazy load images, you have to disable the Fixed/Repeat Background from the cover.

    And everything will be fine.

    Or you can disable process background images from lazy load

    disable

    Please feel free if you need any further assistance.

    Sincerely,
    Sujeet

    sujeet
    Keymaster

    Hello @ephie:

    We have checked our system, and the WooCommerce Smart coupon is functioning properly.
    We are currently testing on the latest version of WooCommerce and WooCommerce Smart Coupon

    If you are using an old version, please update to the latest version and check once.

    coupon

    Additionally, it might have been caused by a plugin conflict, so try disabling the plugin one by one to check.

    And also, please go through the link below, it might help you.

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Please feel free if you need any further assistance.

    Sincerely,
    Sujeet

    in reply to: Upgrade to 3.5 #340747
    sujeet
    Keymaster

    That’s great @fireflywebs

    in reply to: PHP Error Message #340736
    sujeet
    Keymaster

    Hello @bobgarretthomenetworks-co-uk,

    The theme is updated and compatible with latest version of WordPress and PHP.

    Can you please check disabling the plugins one by one? It might be the plugin issue.

    And also, please go through the link below, it might help you.

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    If any of the plugin creating the issue, then you need to either deactivate the plugin or contact the plugin author to update it.

    Let us know if you still have the issue. Thank you.

    Regards,
    Sujeet

    in reply to: Deaktivierung Autor #340734
    sujeet
    Keymaster

    Hello @ukleine,

    Currently there is no setting in the theme to disable author in the posts. You have to use custom css under Appearance => Customizer => Additional Css.

    Try using the following css code.

    
    .by-author {
       display: none;
    }
    

    Please let us know if the above code disabled the author. If not, then please share your website url. Thank you.

    Regards,
    Sujeet

    in reply to: PHP update needed #340733
    sujeet
    Keymaster

    Hello @fireflywebs,

    Yes, the latest update must fix the PHP issue since in our side, we have no issues in the theme with the Higher PHP versions. All the themes are updated and compatible with latest version of WordPress and PHP.

    Also, please check disabling the plugins one by one, it might be the plugin issue.

    Check this link as well:

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Let us know if you have any questions or need further help.

    Regards,
    Sujeet

    in reply to: PHP 8.3 Needed #340732
    sujeet
    Keymaster

    Hello @fireflywebs,

    Yes, the latest update must fix the PHP issue since in our side, we have no issues in the theme with the Higher PHP versions. All the themes are updated and compatible with latest version of WordPress and PHP.

    Also, please check disabling the plugins one by one, it might be the plugin issue.

    Check this link as well:

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Let us know if you have any questions or need further help.

    Regards,
    Sujeet

    in reply to: WooCommerce category page header #340575
    sujeet
    Keymaster

    Hello @spiekosz,

    That’s strange. Can you please check your spam or junk folders once? You must get an email notification when we send you a reply. Can you please confirm?

    Regards,
    Sujeet

    in reply to: WooCommerce category page header #340559
    sujeet
    Keymaster

    Hello @spiekosz,

    You can remove the title from page and description from header banner adding the following css code to Dashboard > Appearance > Customizer > Additional CSS.

    
    .woocommerce-page .custom-header .entry-container p,
    .woocommerce-page .site-main .woocommerce-products-header .woocommerce-products-header__title.page-title {
       display: none;
    }
    
    .woocommerce-page .site-main .woocommerce-breadcrumb {
       margin-bottom: 20px;
    }
    

    As for product category header image, currently there is no option in the theme to change the image for particular product category, but you can change the overall header image from Dashboard > Appearance > Customizer > Header Media. Please check the screenshot below.

    header-image

    Please feel free to reach out if you need any further assistance!

    Regards,
    Sujeet

    in reply to: Navigation/Menu Issues #340541
    sujeet
    Keymaster

    Hello @yasminawilliams1,

    Sorry for the inconvenience caused.

    If you have already created a navigation menu and saved the page, then you must have to add newly created pages to the navigation menu list. Please try adding all the required pages in the menu and save the page. It should work. Please check the screenshot below:

    add-menu

    Please let me know if this worked. Also please share your website url if you still have the issue. Thank you.

    Regards,
    Sujeet

    in reply to: Featured Slider #340537
    sujeet
    Keymaster

    That’s great you resolved it.

    Regards,
    Sujeet

    in reply to: Featured Slider #340533
    sujeet
    Keymaster

    Hello @stephenbach,

    Everything is fine on our side. If you choose any other option except Demo under Select Slider Type, you need to choose post id for post type, choose page for page type, choose category for category type. Please check screenshot below:

    slider

    Please let me know if this worked.

    Regards,
    Sujeet

    in reply to: Thumbnail Size – Events and Category List #340358
    sujeet
    Keymaster

    Hello @nepeanraceway,

    So surprised that the options didn’t work for you, but we tried and tested both, work fine in our end.

    But again, whenever you use a theme, I suggest you to create and use a child theme from next time. It will be easier to make changes and future updates.

    Hope you understand. Thank you so much.

    Please feel free if you need any further assistance.

    Regards,
    Sujeet

Viewing 20 posts - 21 through 40 (of 302 total)