Forum Replies Created

Viewing 20 posts - 21 through 40 (of 345 total)
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  • in reply to: Social Icon for Whatsapp #342486
    sujeet
    Keymaster

    Hello @biagio,

    Yes the theme itself has the options to add social icons in footer and header. For that please go to Dashboard => Menu and check the screenshots below for more settings.

    social-icons

    whats-app

    Please let me know if you have any confusion. Thank you.

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342480
    sujeet
    Keymaster

    Hello @biagio,

    Since you didn’t mention that the icon needs to be updated in Catch Web Tools, So we added that in the theme itself.

    We will get back to you soon on this after we are ready for the plugin update. Please stay with us. Thank you.

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342471
    sujeet
    Keymaster

    Hello @biagio,

    Soon you will receive a theme update. You can then update and try adding Whatsapp icon.

    Regards,
    Sujeet

    in reply to: Change Title font size category page #342207
    sujeet
    Keymaster

    Hello @blueiceland4658,

    You can use the following css to change the font size of the titles.

    Please got to Dashboard > Appearance > Customizer > Additional CSS.

    
    .archive-posts-wrapper .entry-title {
       font-size: 56px;
       line-height: 1.1;
       hyphens: none;
    }
    

    Please change the font size (56px) as you want.

    Kindly let me know if this was helpful.

    Regards,
    Sujeet

    in reply to: Hi how come my FSE pro plugin won’t work? #342203
    sujeet
    Keymaster

    Hello @madebysweets,

    Thanks for the quick response.

    It’s quite strange, everything is fine in our side. We can easily edit frontpage and other templates. If you have used any plugins, then you can check deactivating them. There might be plugin conflict as well, which may cause the issue.

    Also please try going editor from front side. Please check the screenshot below:

    edit-site

    Let me know if your issue still persists, I will contact you through email.

    As for this query (Also if there’s no way to fix it right now I would be moderately fine to just switching to Audioman Pro), I will ask to our management team and let you know if that’s possible to do.

    Regards,
    Sujeet

    in reply to: Hi how come my FSE pro plugin won’t work? #342199
    sujeet
    Keymaster

    Hello @madebysweets,

    Sorry for the inconvenience caused.
    Can you please specify the theme name that you’ve currently used?
    Please also share your website URL so that I can review it thoroughly.

    Regards,
    Sujeet

    in reply to: Fotografie compatible with PHP 8.3 #342189
    sujeet
    Keymaster

    Hello @michelg,

    Yes, the theme Fotografie Version: 2.5.2 is totally compatible with PHP 8.3.

    Regards,
    Sujeet

    in reply to: Front page loading issue #342187
    sujeet
    Keymaster

    Sure @mantu2, Glad to know that.

    in reply to: Front page loading issue #342185
    sujeet
    Keymaster

    Hello @mantu2,

    So you mean the issue is fixed or still persist?

    For plugin conflicts, you can take a help from the link below:

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Please let us know if you have any issue further.

    Regards,
    Sujeet

    in reply to: Front page loading issue #342169
    sujeet
    Keymaster

    Hello @mantu2,

    I believe the issue is causing by LiteSpeed plugin. Can you please check disabling all the plugins and clear the cache as well? This might fix the frontpage loading issue.

    Regards,
    Sujeet

    in reply to: Homepage image #341745
    sujeet
    Keymaster

    Hello @bigoslesli,

    I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?

    https://wordpress.org/support/theme/photofocus/reviews/#new-post

    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

    Thank you.

    Regards,
    Sujeet

    in reply to: Frontpage Player Broken after Update to WP 6.9 #341744
    sujeet
    Keymaster

    Hello Tim,

    I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?

    https://wordpress.org/support/theme/audioman/reviews/#new-post

    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

    Thank you.

    Regards,
    Sujeet

    in reply to: Frontpage Player Broken after Update to WP 6.9 #341717
    sujeet
    Keymaster

    Hello Tim,

    Okay that’s fine, I understood. We’ve fixed the issue and the update is on its way.
    Soon you will be receiving it. Please kindly let me know if the new update fixed the error. Thank you.

    Regards,
    Sujeet

    • This reply was modified 3 months ago by sujeet.
    in reply to: Frontpage Player Broken after Update to WP 6.9 #341713
    sujeet
    Keymaster

    Hello @tjarks-timgmail-com,

    Yes we noticed that after a WP update to 6.9, there is an issue with the playlist. Our team has started fixing it. Soon you will get a theme update.

    Meanwhile, can you please share your website url, so that we can have a deep look into your issue during the fixing phase? Thank you.

    Regards,
    Sujeet

    in reply to: Homepage image #341709
    sujeet
    Keymaster

    Hello @bigoslesli,

    The theme has such options to position the image. Please got to Appearance => Customize => Header Media => Image Position (Desktop View) & Image Position (Mobile View). Choose the desired option and publish. You will see the change. Check the screenshot as well.

    media-position

    Let me know if this worked. Thank you.

    Regards,
    Sujeet

    in reply to: Strange image since update #341706
    sujeet
    Keymaster

    Hello @rodeboy,

    It’s already fixed in the Rock Star Pro theme. It’s may be some plugins that you have used causing the error. So you need to either deactivate the plugin or contact the plugin author to update it.

    You can check with this plugin https://wordpress.org/plugins/query-monitor/ to find our which plugin is causing the issue.

    Regards,
    Sujeet

    • This reply was modified 3 months ago by Sakin.
    in reply to: Strange image since update #341693
    sujeet
    Keymaster

    Hello @rodeboy,

    Thanks for letting us know about the bug. We have now updated the theme and soon you will get an update for your theme. Thank you.

    Regards,
    Sujeet

    in reply to: The link you followed has expired. #341686
    sujeet
    Keymaster

    Hello @btcbtc,

    That’s nice. Let us know if you face any issue. Thank you.

    Regards,
    Sujeet

    sujeet
    Keymaster

    Hello @cindykstandardcartage-com,

    I would suggest you to use our Catch Import Export plugin to migrate your customizer settings.

    For instructions you can check out the Instructions tab in this link.

    Let me know if this helped you in anyway. Thank you.

    Regards,
    Sujeet

    sujeet
    Keymaster

    Hello Cindy,

    WordPress no longer allows adding undo/redo buttons to “Screen Options”. Instead you can see the button under toolbar toggle. Check the screenshot.

    buttons

    Let me know if this helped you. Thank you.

    Regards,
    Sujeet

    • This reply was modified 3 months, 3 weeks ago by sujeet.
Viewing 20 posts - 21 through 40 (of 345 total)