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Viewing 20 posts - 21 through 40 (of 351 total)
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  • in reply to: Social Icon for Whatsapp #342509
    sujeet
    Keymaster

    Hello @biagio,

    Soon you will receive an update for Catch Web Tool. Thank you for your patience.

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342507
    sujeet
    Keymaster

    Hello @biagio,

    Please update the theme so that you will be able to add what’s app number with the URL like: https://whatsapp.com/xxxx. We have updated it as well. Thank you

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342505
    sujeet
    Keymaster

    Hello @biagio,

    You just need to add your what’s app phone number to the url => https://wa.me/(number). You don’t have to create any separate url for this. Follow the process:

    1. Add a custom links to menu
    2. Put url => https://wa.me/00000000000 (Include the country code, but omit plus signs, dashes, spaces, or leading zeros).
    3. Type link text = What’s App
    4. Click on add to menu
    5. And save menu

    Then it will show What’s App icon and once you click on it, it will redirect to what’s app. Please try, I think you missed something.

    wats

    And yes, you can surely wait for plugin update. You will be notified once we send you an update for social widget.

    Thank you

    Regards,
    Sujeet

    in reply to: YouTube video in header plays on laptop but not iPhone #342502
    sujeet
    Keymaster

    Hello @dehilster,

    Please kindly use our Header Enhancement plugin, which will allow the video to play on mobile as well.

    Here is the link to the plugin:
    https://wordpress.org/plugins/header-enhancement/

    Let us know if this helped you.

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342501
    sujeet
    Keymaster

    Hello Biagio,

    As for What’s App icon, you have to set url to ‘https://wa.me/your-number’. As you can also see in the screenshots that I sent you previously.

    If you still face issue, then please share your webite url and screenshots of the setting for what’s app icon.

    And we will be updating our Catch Web Tools plugin very soon. Stay with us. Thank you.

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342491
    sujeet
    Keymaster

    Hello Biagio,

    Did you try adding those social icons and check in front side? It looks something like this (check screenshot).

    header-social

    header-footer-and-above-footer

    Just try to add the social links like I showed in above message and icons will appear automatically in front side.

    If you check:
    1. Header Social Menu => It will show in the header of the website along with navigation.
    2. Social Menu Above Footer => It will show Just above the footer.
    3. Footer Social Menu => It will show in the footer of the website.

    Let me know if this helped. Thank you.

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342486
    sujeet
    Keymaster

    Hello @biagio,

    Yes the theme itself has the options to add social icons in footer and header. For that please go to Dashboard => Menu and check the screenshots below for more settings.

    social-icons

    whats-app

    Please let me know if you have any confusion. Thank you.

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342480
    sujeet
    Keymaster

    Hello @biagio,

    Since you didn’t mention that the icon needs to be updated in Catch Web Tools, So we added that in the theme itself.

    We will get back to you soon on this after we are ready for the plugin update. Please stay with us. Thank you.

    Regards,
    Sujeet

    in reply to: Social Icon for Whatsapp #342471
    sujeet
    Keymaster

    Hello @biagio,

    Soon you will receive a theme update. You can then update and try adding Whatsapp icon.

    Regards,
    Sujeet

    in reply to: Change Title font size category page #342207
    sujeet
    Keymaster

    Hello @blueiceland4658,

    You can use the following css to change the font size of the titles.

    Please got to Dashboard > Appearance > Customizer > Additional CSS.

    
    .archive-posts-wrapper .entry-title {
       font-size: 56px;
       line-height: 1.1;
       hyphens: none;
    }
    

    Please change the font size (56px) as you want.

    Kindly let me know if this was helpful.

    Regards,
    Sujeet

    in reply to: Hi how come my FSE pro plugin won’t work? #342203
    sujeet
    Keymaster

    Hello @madebysweets,

    Thanks for the quick response.

    It’s quite strange, everything is fine in our side. We can easily edit frontpage and other templates. If you have used any plugins, then you can check deactivating them. There might be plugin conflict as well, which may cause the issue.

    Also please try going editor from front side. Please check the screenshot below:

    edit-site

    Let me know if your issue still persists, I will contact you through email.

    As for this query (Also if there’s no way to fix it right now I would be moderately fine to just switching to Audioman Pro), I will ask to our management team and let you know if that’s possible to do.

    Regards,
    Sujeet

    in reply to: Hi how come my FSE pro plugin won’t work? #342199
    sujeet
    Keymaster

    Hello @madebysweets,

    Sorry for the inconvenience caused.
    Can you please specify the theme name that you’ve currently used?
    Please also share your website URL so that I can review it thoroughly.

    Regards,
    Sujeet

    in reply to: Fotografie compatible with PHP 8.3 #342189
    sujeet
    Keymaster

    Hello @michelg,

    Yes, the theme Fotografie Version: 2.5.2 is totally compatible with PHP 8.3.

    Regards,
    Sujeet

    in reply to: Front page loading issue #342187
    sujeet
    Keymaster

    Sure @mantu2, Glad to know that.

    in reply to: Front page loading issue #342185
    sujeet
    Keymaster

    Hello @mantu2,

    So you mean the issue is fixed or still persist?

    For plugin conflicts, you can take a help from the link below:

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Please let us know if you have any issue further.

    Regards,
    Sujeet

    in reply to: Front page loading issue #342169
    sujeet
    Keymaster

    Hello @mantu2,

    I believe the issue is causing by LiteSpeed plugin. Can you please check disabling all the plugins and clear the cache as well? This might fix the frontpage loading issue.

    Regards,
    Sujeet

    in reply to: Homepage image #341745
    sujeet
    Keymaster

    Hello @bigoslesli,

    I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?

    https://wordpress.org/support/theme/photofocus/reviews/#new-post

    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

    Thank you.

    Regards,
    Sujeet

    in reply to: Frontpage Player Broken after Update to WP 6.9 #341744
    sujeet
    Keymaster

    Hello Tim,

    I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?

    https://wordpress.org/support/theme/audioman/reviews/#new-post

    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

    Thank you.

    Regards,
    Sujeet

    in reply to: Frontpage Player Broken after Update to WP 6.9 #341717
    sujeet
    Keymaster

    Hello Tim,

    Okay that’s fine, I understood. We’ve fixed the issue and the update is on its way.
    Soon you will be receiving it. Please kindly let me know if the new update fixed the error. Thank you.

    Regards,
    Sujeet

    • This reply was modified 3 months, 3 weeks ago by sujeet.
    in reply to: Frontpage Player Broken after Update to WP 6.9 #341713
    sujeet
    Keymaster

    Hello @tjarks-timgmail-com,

    Yes we noticed that after a WP update to 6.9, there is an issue with the playlist. Our team has started fixing it. Soon you will get a theme update.

    Meanwhile, can you please share your website url, so that we can have a deep look into your issue during the fixing phase? Thank you.

    Regards,
    Sujeet

Viewing 20 posts - 21 through 40 (of 351 total)