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  • in reply to: Can’t connect to Instagram #316626

    Hello Sakin,

    I am having the exact same problem as the first poster, Eric Roux, on this support forum. The error message is exactly the same. Tikaram, the Keymaster, replied and said it was fixed for Eric Roux.  I would like you to look into my issue. When using the Social Gallery and Widgets page, I am unable to connect Instagram. I have never had a problem connecting Instagram.  I’ve used the Social Gallery and Widgets page since 2018 and this is the first time in about 5 years that I’ve received an error message.

    {"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}
    
    We are using the Pro version of the Inspire theme. I expect a better reply than "we're not sure if it will be fixed or not."
    With all due respect, that is not an acceptable answer.
    
    Mary
    in reply to: Can’t connect to Instagram #316597

    Hello:

    I am the admin & developer for StaceyMoeEvents.com.

    The theme is Catch Inspire Pro.

    I keep getting an error message when attempting to connect Instagram to the site. It has been connected previously, but often is “disconnected” — I’m assuming for security reasons/to update the authorization key.

    This is the error message I am receiving.

    {"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}
    
    

    I would appreciate your helping me solve this issue.  Thank you!!

    Mary

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