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Viewing 17 posts - 1 through 17 (of 17 total)
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  • in reply to: Error message when attempting to update #98292
    Sheila
    Participant

    Please disregard my last post. I will reinstall the Xylus theme to sheilalowe.com and update Catch Responsive to claudiaroseseries.com

    in reply to: Error message when attempting to update #98289
    Sheila
    Participant

    I am so mad at myself! I went through the tutorial successfully, but then realized I had updated the wrong site. instead of http://www.claudiaroseseries.com I updated http://www.sheilalowe.com
    How can I return to the former theme?

    in reply to: Error message when attempting to update #98268
    Sheila
    Participant

    I do not have the free version. I paid for it.

    in reply to: Updating Catch Responsive Pro #95716
    Sheila
    Participant

    Yes, after several hours or trying, I was able to finally download the update. Thank you.

    in reply to: Updating Catch Responsive Pro #95671
    Sheila
    Participant

    I never received a subscription renewal notice, but I have just paid the fee and received a confirmation from PayPal and from your website. But when I click on the link to download the update for Catch Responsive Pro, it just takes me back to the pay page. This is getting really frustrating!

    in reply to: Updating Catch Responsive Pro #95667
    Sheila
    Participant

    I paid for the theme, it’s not free.

    in reply to: Updating Catch Responsive Pro #95608
    Sheila
    Participant

    I just tried updating Catch Responsive Pro on http://www.claudiaroseseries.com and got this message:

    “An error occurred while updating Catch Responsive Pro: Update package not available.”

    in reply to: Updating Catch Responsive Pro #95435
    Sheila
    Participant

    thank you. I’d like to make sure and keep those two stock photos that came with it in the slider.
    I am suddenly getting this error and don’t know why:
    Warning: Creating default object from empty value in /home/claudiar/public_html/SheilaLoweBooks/wp-content/themes/catch-responsive-pro/inc/customizer-includes/catchresponsive-customizer.php on line 110

    in reply to: Updating Catch Responsive Pro #95410
    Sheila
    Participant

    I don’t know enough to answer whether I mean theme customization or customizer settings. the site is http://www.claudiaroseseries.com
    Is it too late to create a child theme for this site?

    in reply to: Remove Permalink To #57318
    Sheila
    Participant

    the posts above didn’t seem to apply to me and I can’t find where to start a new thread.

    When I click on Home at http://www.claudiaroseseries.com/SheilaLoweBooks/ I’m taken to http://www.claudiaroseseries.com/SheilaLoweBooks/home-2/
    How do I make Home return to http://www.claudiaroseseries.com/SheilaLoweBooks/?

    in reply to: change slider text box #57174
    Sheila
    Participant

    Thank you. I’ll try it tomorrow when my blood pressure has gone down. I wish there were some really helpful tutorials. The ones I’ve seen so far have only left me more frustrated.
    I appreciate your quick response.

    in reply to: change slider text box #57172
    Sheila
    Participant

    I don’t want to upload a new image. I love the image. I want it to not have the text that’s over the current image, that’s all. I’m getting frustrated enough to abandon this project. Apparently, I just don’t know enough.

    in reply to: change slider text box #57167
    Sheila
    Participant

    Thank you for the quick response, but…maybe I’m asking the wrong question (I have read the instructions several times, but something is not clicking for me).
    http://www.claudiaroseseries.com/SheilaLoweBooks
    I want to remove the words “Slider Image” and the subtitle. I want to keep the great pictures.

    in reply to: change slider text box #57164
    Sheila
    Participant

    How do I change the text on the home page slider in Responsive Pro?

    in reply to: Mistake #57025
    Sheila
    Participant

    @Sakin, I deleted the theme from the wrong site and installed it to the right one and activated. However, I am still being asked to purchase again.
    http://www.claudiaroseseries.com/SheilaLoweBooks/

    in reply to: Mistake #57007
    Sheila
    Participant

    @Sakin,
    I didn’t read until later that you were affected by the earthquake. I’m so sorry, as I know they are terrifying. The biggest I have experienced was 6.9, and I don’t even want to imagine what you’re going through.

    Hopefully, I can figure out how to remove the theme.
    Best wishes to you all.

    Sheila

    in reply to: Mistake #56980
    Sheila
    Participant

    I purchased Catch Responsive Pro 3 days ago, but I installed it on the wrong site. I want to de-activate it and activate it on the correct site. I’ve emailed your sales dept twice and have no response. I’m very frustrated and upset. I like this theme and want to use it, but am not interested in buying the same theme twice.
    How do I get some kind of support?

Viewing 17 posts - 1 through 17 (of 17 total)