[Mahesh]

@marie21: Checked your site, and the empty alt and title issue is because of child theme. There must be some bug in the child theme. I activated parent theme and the alt and title attributes were displaying fine.
When you tested, you explained that the issue was on the parent theme too. Well that is because of caching. When clearing all the cache, it worked just fine. Let me know further, if you need any further help.

Regards,
Mahesh

[Mahesh]

@saigonenglish: Please make sure you have added CT:Social Icons widget to your desired widget area to display the Social links on your site.

Regards,
Mahesh

[Mahesh]

@diet: Please use the following CSS:

body:not(.home) #masthead {
    background-color: rgba(144, 144, 155, 0.5);
}

Regards,
Mahesh

[Mahesh]

@oly: Go to Dashboard=> Appearance=> Customize=> Additional CSS box and add the following CSS:

@media screen and (max-width: 767px) {
    #main-slider {
        display: none;
    }
}

Regards,
Mahesh

[Mahesh]

@analog2112: Which theme did you check it against? If you are using slider and image heavy site then you will have this. Your site is loading at pretty fast with that level of images. You can check at https://gtmetrix.com/reports/oddnovember.ca/UzHzLzQi and https://tools.pingdom.com/#!/edry0E/http://oddnovember.ca/

But if you are looking for leverage cache then you might want to take the help from your Website hosting server. See this instructions https://www.siteground.com/kb/leverage-browser-caching/

About Serve scaled images: where are you loading images for the post “This Summer = Awesome” and “MyDentity”. This is not from our theme. Our theme uses images for latest post as 420px by 280px, but these 2 posts are using image large size that is 1024px by 536px. You need to reduce that image size.

And the blog posts displaying on the front page, are you using some plugins for that or have done some customization? Its not for the theme. And is loading the large sized image of 1024px which definitely hampers the loading speed.
http://oddnovember.ca/wp-content/uploads/2017/01/windows-10-cumulative-update-kb3194496-experiencing-installation-issues-508767-2-1024×536.jpg

http://oddnovember.ca/wp-content/uploads/2017/01/Identity-1024×576.jpg
You’ll need to somehow use small images on these, that will fix the issues for you. All other rankings are pretty good.

Let me know if any problem.

Regards,
Mahesh

[Mahesh]

@francesca78: Simply, you can use Secondary Menu instead of primary one. Secondary menu will be displayed below header image. Please check.
But if you do need to display header image before primary menu, I can provide you the code, you’ll need to create child theme for this. And header image will be displayed before logo.
Let me know further.

Regards,
Mahesh

[Mahesh]

@fireflywebs: Sorry I was confused with footer widget area. In before-content widget area, the widgets are displayed vertically, however, they can made to be displayed horizontally using Custom CSS. Please post in your site url.

Regards,
Mahesh

[Mahesh]

@stevphel: Please post in your site url.

Regards,
Mahesh

[Mahesh]

@oly: Nope, when toggle is disabled, the logo panel sits just above the slider not over it. But when over it in toggle view, it stays as semi-transparent. This can be changed as desired through Custom CSS.

Regards,
Mahesh

[Mahesh]

@oly: Yes, there is option to disable Toggle header so that logo is visible all the time. And about the size of the logo, you can use your desired size.

Regards,
Mahesh

[Mahesh]

@marie21: On our server its all working fine. We’ll need to check on your server for the issue. We’ll contact you shortly through email.

Regards,
Mahesh

[Mahesh]

@ikh1: You can do the desired customization through child theme so that you won’t lose anything while updating the main theme. You can upload the child theme to dropbox or google drive and then share the link here. Let me help you further if necessary.

Regards,
Mahesh

[Mahesh]

@marie21: You are using child theme. Please try activating parent theme and check if the problem persists. Let me know if the problem persists.

Regards,
Mahesh

[Mahesh]

@guzie: Checked your site, tried changing theme to WordPress core theme and the text didn’t show up in there. I recommend you to update the theme/ try installing a fresh copy of the theme. You won’t lose any settings doing this. Let me know if the problem persists.
Note: We don’t have such text in our theme file/code.

Regards,
Mahesh

[Mahesh]

@wire51: Can you please clarify more about menu order. May be I don’t quite get what you mean.

Regards,
Mahesh

[Mahesh]

@parure: Thank you for your appreciation. Have a nice day!

Regards,
Mahesh

[Mahesh]

@stevphel: Please post in your site url.

Regards,
Mahesh

[Mahesh]

@stevphel: Please make sure you use image of same dimension in all of the post/pages selected in the Recent News/Recent Events and all other elements.
Please check out the theme instructions.
https://catchthemes.com/theme-instructions/clean-education-pro/#featured-image

Regards,
Mahesh

[Mahesh]

@stevphel:
1. Can these elements be renamed? (Not just changing the titles, but actually renaming the elements.)
-> You mean to rename the title in the customize option? If so, you’ll need to customize the theme further. I recommend you to hire a customizer.

2. How can these elements be reordered on the homepage? For example, move the “Courses” element below the “Our Professors” element?
-> This can be done using child theme and customize it there. You can find more details on creating a child theme HERE. Then add the following code in your child theme’s functions.php file.

function clean_education_courses_display_position() {
    // Getting data from Theme Options
    $options = clean_education_get_theme_options();

    if ( $options['courses_position'] ) {
        add_action( 'clean_education_after_content', 'clean_education_courses_display', 85 );
    }
    else {
        add_action( 'clean_education_before_content', 'clean_education_courses_display', 75 );
    }
}

3. How can you make an element show up on another page? For instance, if we have the courses element on the homepage, and then also want it on a subpage for courses, how is this possible without putting it on every single page?
-> For this, you can simply enable the elements on the whole site and then hide it from the page where unnecessary with Custom CSS. If you need help on this, I can help you with this. Please post in your site url.

Regards,
Mahesh

[Mahesh]

@stevphel: This can be done with Custom CSS. Go to Dashboard=> Appearance=> Customize=> Additional CSS box and add the following CSS:

#logo-section {
    background-color: #fff;
    color: #000;
}

Regards,
Mahesh

[Author]

Posts