[Mahesh]

@vatrailrider: Please contact sales for more information. Our sales team will guide you through this.
https://catchthemes.com/contact-us

Regards,
Mahesh

[Mahesh]

@rafalwerez: Yes, sure. I guess its a plugin conflict because the issue isn’t occurring on our server.

Regards,
Mahesh

[Mahesh]

@laurenmichelleherrera: You mean image to the left and text to the right? If so, please use Hero Content for that as of your “Are you ready to invest in yourself?” section.

Regards,
Mahesh

[Mahesh]

@flamingo-rosa: This is support forum for Catch Themes, we only provide support for themes and plugins by Catch Themes. Please contact your theme support.

Regards,
Mahesh

[Mahesh]

@rafalwerez: By plugins I mean the plugins installed on your site not on you mobile. Go to Dashboard=> Plugins and try disabling them one by one and check if that resolves the issue. Some plugins may conflict with theme and create such issues. Let me know further.

Regards,
Mahesh

[Mahesh]

@krywen: Glad to know you’ve resolved the issue by yourself. Have a nice day!

Regards,
Mahesh

[Mahesh]

@masterchess: Can you try using image with width 1920px in the slider or header image please? Since you are using HD display.

Regards,
Mahesh

[Mahesh]

@janetmmorris: I hope I was able to resolve your issue. Would you mind taking a few minutes to write a review for me please?
https://wordpress.org/support/theme/parallax-frame/reviews/#postform
I’d really love to know what you think of my support. Your feedback is deeply valued as it will help potential clients read about your experience and also help me improve.
Thank you so much for your help!

Regards,
Mahesh

[Mahesh]

@emree025: I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/catch-box/reviews/#postform
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.
Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know.

Regards,
Mahesh

[Mahesh]

@marianne-undheim: There is not .po and .mo file for Norwegian language in the theme, so you’ll need to add it manually. Please download the zip from the link below:
http://bit.ly/2sjf6r6
Then go to theme-folder/languages then unzip the file and paste .mo and .po files in there and it will work.

Let me know if any problem.

Regards,
Mahesh

[Mahesh]

@dosk: Go to Dashboard=> Appearance=> Customize=> Additional CSS box and add the following CSS:

#masthead .site-logo {
	visibility: hidden;
  	opacity: 0;
	transition: visibility 0s, opacity 0.5s linear;
}

#masthead.is-sticky .site-logo {
	visibility: visible;
  	opacity: 1;
}

Regards,
Mahesh

[Mahesh]

@thetravelgal: Please use Catch Updater Module of Catch Web Tool plugins. Install Catch Web Tools plugin and activate Catch Updater Module.
https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8

For more, check out theme instructions at https://catchthemes.com/theme-instructions/catch-responsive-pro/#updating

Let me know if any problem.

Regards,
Mahesh

[Mahesh]

@tinus53: Sorry this is not possible as in image by WordPress default. Please use Custom CSS for this.

Regards,
Mahesh

[Mahesh]

@tinus53: You’ll need to customize the theme further for this. I recommend you to hire a customizer.

Regards,
Mahesh

[Mahesh]

@krywen: Make sure you’ve selected Pages in Dashboard=> Appearance=> Customize=> Featured Slider. If the problem persists, try resetting the settings or reinstalling the theme. Let me know further.

Regards,
Mahesh

[Mahesh]

@sarahf: Go to Dashboard=> Appearance=> Customize=> Additional CSS box and add the following CSS:

.et_pb_fullwidth_portfolio.et_pb_fullwidth_portfolio_carousel.et_pb_module.et_pb_bg_layout_dark.et_pb_fullwidth_portfolio_0 {
    display: none;
}
.page-id-151 .entry-header .entry-title {
    display: none;
}

Regards,
Mahesh

[Mahesh]

@krywen: In which page is the issue occurring? I checked your site and seems all is working well, the header image is below the Header.

Regards,
Mahesh

[Mahesh]

@nemorino: Yes, you can use the same child theme functions. But you do need to make the child theme for Pro. I mean that WordPress recognizes that it is Gridalicious Pro’s child theme. I mean changing template-name in style.css

Regards,
Mahesh

[Mahesh]

@fireflywebs: Yes, its kinda strange issue, using opacity is creating a problem. We are working on it and as soon as its fixed, we’ll let you know. For not, please use rgba() for opacity effect. Thank you for your patience.

Regards,
Mahesh

[Mahesh]

@jacusczolgista: I checked your site and cannot find the CSS I gave you above. Where have you put it? Let me know further.

Regards,
Mahesh

[Author]

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