[catwingz]

Hi,

The issues related to the error message, Home page sidebar, and double header on the About page are still unresolved. Please advise.

Thank you

[catwingz]

Hi Skandha,

This is an update.

With one exception the problems related to #’s 4 and 5 have been resolved. I disabled the theme header completely and regained control of the size of the header images. The page titles also no longer display on the header images.

The exception is with the About page which now has two header images. I can’t locate where the extra one is coming from and hope you can help sort this out.

Thank you

[catwingz]

Hi Skandha,

This is not going well. I am having to replace images which have disappeared for no reason.

1. The error message is now appearing when the Customizer is in use. This can’t be a good thing. The header images for the secondary pages are no longer showing in the Customizer.

2. The objective is to have no sidebar on the Home page but to keep the sidebar on the secondary pages. When I reinstate the sidebar for the rest of the site it also shows on the Home page. The setting enabling the Home page to be different isn’t working. This wasn’t happening with the free version.

3. We’ll have to see what happens after the launch.

4. All of the header images are more narrow than when we were using the free version. Tomorrow I’m going to be talking with the plugin author and hopefully he will have a fix for this. The one on the Home page continues to have a black background so I guess I will need to replace the .png with a .jpg.

5. The page titles are not part of the images so replacing the images won’t solve anything. If it’s being inserted as a background image then it’s part of the Pro version of the theme. This wasn’t happening with the free version. I tried adding this CSS:

h2.background-image {
	display: none;
}

and also with “!important” but it doesn’t appear to have had any effect. There must be some setting where this is controlled.

Thank you

[catwingz]

Hi Skandha,

I need help with this now because I have to resolve everything before the website can launch. I do have the plugin developer checking into part of this as well.

1. The error message has disappeared.
2. The sidebar is still on the home page when it shouldn’t be.
3. There is an edit link at the top of the Testimonials slider. It’s only possible to see the Home page when logged in, but it’s possible that the big gap above the Testimonials will disappear after launch.
4. The secondary page header images are now much shorter/narrower throughout, and while the one on the Home page has lost it’s cropped appearance, it is still showing up with a black background. The plugin developer is looking into this as well, as this isn’t supposed to happen.
5. The page titles in the header remain, and they’ve got to go.

Thank you

[catwingz]

I double-checked, and enabling the header through the customizer is accomplishing the same thing right now—I still need the information to be able to get the headers for the categories to work properly.

Thanks again

[catwingz]

This plugin does things a bit differently and I would prefer to use it. For one thing it solves the problem of the header being cropped off in mobile and tablet view. This is a problem with a lot of your newer themes. So far I have all of the pages displaying a different header image. The only thing missing is that I would like to have the posts show a banner which corresponds with the category. If you would please answer the questions in my first post it will help this to be solved more quickly.

Thank you

[catwingz]

Hi Sapana,

The site is hidden behind a ‘coming soon’ page. I’ve emailed you a login so you can see it.

Thank you

[catwingz]

Hi, I figured out what I was missing. I suggest that since so many of your themes are now intended to include the Essential Content Types plugin, it would help a lot of people to get more use out of it if the relationships between it and Featured Content, etc. were better explained. I created the featured content items but missed that there was another step required to make them available in the Customizer. I suspect there are other things like this which could trip people up.

Thanks

[catwingz]

Hi Skandha,

I’ve shared the login credentials, but at this time they will only work if you take the additional step to be able to direct to the hosts file.

Thank you

[catwingz]

Hi Sapana,

The CSS for the logo worked. Hopefully Anne will like it that way so there will be no need to revisit it!

I’ve shared the login credentials, but at this time they will only work if you take the additional step to be able to direct to the hosts file.

Thank you

[catwingz]

Hi Sapana,

I added the CSS. This is an improvement but at least a third of the image is still being cropped. Is there anything else I can try? This is odd having troubles with the specified size.

Thank you

[catwingz]

Hi Sapana,

The image I have created for the header image is 1920px x 1080px. On a 15″ laptop screen this image is being cropped at both the top and bottom so only about half of the height of the image, the middle, is visible. Is this what is supposed to happen?

My confusion about the thumbnail dimensions is because in my experience thumbnails tend to be small and square like 200px x 200px. This is in fact the case with Clean Journal. I suggest the use of the word ‘thumbnail’ may be misleading in this case.

Thank you,
Marsha

[catwingz]

Hi Sapana,

I have been able to move the tagline to the side, but would still prefer to be able to move it under the logo.

This is a link to the: hosts file. Hopefully thiswill work for this purpose.

Perhaps now that there is a link we can revisit the sidebar issue. I have returned to these settings and the sidebar remains on the home page:

-If you want to have sidebar in other page but not in home page then you can follow this steps
Step 1: Go to=> Appearance=> Customize=> Theme Options=> Layout Options=>
Step A: Default Layout=> Select Right Sidebar
Step B: Homepage/Archive Layout=> Select No Sidebar
Step 2: Save/Publish It

this appears to be a bug. Can this be fixed?

Thank you

[catwingz]

Hi,

As I’ve said, I believe we have moved past the column issue.

What I need is to get an answer to this question—

I would like for the .site-identity/tagline to display without the title and be positioned on the left under the logo. I can make the title hide but the tagline overlaps the logo. It may turn out that we prefer them to be centered but the tagline would still need to go under the logo. How can I control the position of the tagline so that it doesn’t conflict with the logo?

Thank you

[catwingz]

Hi Sapana,

My response has vanished so I’m trying again.

Fyi, two columns are offered as an option in the free version (screenshot, but it’s not working. Luckily we’ve come up with a way to use the third column.

I am already using the settings you suggest but the sidebar still appears on the home page. screenshot. What can be done to fix this?

I’m not sure I understand why you would need to see the site to know the CSS. The theme CSS should be the same on any website. I will do more digging.

What about this part?

Also, I would like for the .site-identity/tagline to display without the title and be positioned on the left under the logo. I can make the title hide but the tagline overlaps the logo. It may turn out that we prefer them to be centered but the tagline would still need to go under the logo.

Thank you

[catwingz]

It took me awhile to get to this, but it worked. Thank you

[catwingz]

Hello Skandha,

To recap, my banner image is smaller than the stock one which comes with the theme.
Stock: 1920px x 822px
Mine 1920px x 573px
Both are 72 ppi.

I just tried out a fresh installation of the theme on another site with different hosting. In that scenario, instead of squashing the banner image on mobile, it crops it, treating it more like a background. Given this very different interpretation I am concerned we chose the wrong theme for this website.

Please give me the code which will allow me to substitute a different image for mobile and get past this problem.

Thank you

[catwingz]

Hi Skandha,

After making those changes the desktop view is fine, but the view on mobile is still squashed horizontally.

Thanks

[catwingz]

Or, as an alternative, please give me the code which will enable me to substitute another image for mobile and I will move on.
Thanks again

[catwingz]

Skandha, this code doesn’t accomplish anything. Have you actually tried it? When I use it or plug in all sorts of other numbers the mobile view remains the same. As I have pointed out, since the stock image is affected as well, I am certain this is a problem with the theme which has yet to be addressed.

To recap, my banner image is smaller than the stock one which comes with the theme.
Stock: 1920px x 822px
Mine 1920px x 573px
Both are 72 ppi.

Sorry to be such a pest about this but this isn’t getting anywhere.

Thank you

[Author]

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