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  • in reply to: Switch from free to Pro not possible #241305
    Walter Hildebrand
    Participant

    Hi Skandha,

    I just saw the update, thank you very much. I installed it and the fallback image now works. However, the video does not fully cover the fallback image in the background. There is a thin line that shines through at the bottom of the video. See the image below (I solved it by adding a black line in my image at the bottom, which is not at all ideal). This would still need to be solved, then it would be perfect (together with WebM video support):

    Here is the image

    Cheers

    in reply to: Switch from free to Pro not possible #241304
    Walter Hildebrand
    Participant

    Hi Skandha,

    Thank you for the css code regarding the social icon, which worked fine.

    Regarding update coming up for the theme, it would be great if you could also support the WebM Video format (for the background video), as it can compress the video by a factor of 100% compared to MP4, which will reduce the loading-time considerably.

    Since your template update could still be some time away and I need to make my site work by Monday (video plus fallback image), any chance you could send me a breakpoint CSS code for a fallback image (for start page).

    Thanks again and have a great weekend,
    Cheers

    in reply to: Switch from free to Pro not possible #241227
    Walter Hildebrand
    Participant

    Hi Skandha,

    Please do not forget to take a look at the icon issue.

    I also have an issue with my background video in my header on the start page. Usually, when websites with video backgrounds in the header are viewed on mobile devices, it should fall back to a background image (instead of video). I did upload a header image (just below the video in the customizer), but the video does not fall back to the image in mobile breakpoints. Is this a problem in the template?

    Thanks,
    Walter

    in reply to: Switch from free to Pro not possible #241184
    Walter Hildebrand
    Participant

    Hi Skandha,

    Thank you very much for clarifying the license issue. That is good news.

    Regarding the social icon issue, here is the link (the social icon in question are in the footer at the bottom of the page)

    https://www.charleito.com/

    Appreciate your help,
    Greetings,
    Walter

    in reply to: Switch from free to Pro not possible #241128
    Walter Hildebrand
    Participant

    I resolved question 1. I installed the pro theme and activated it. Seems like all was transferred which worked very nicely.

    Regarding license: I will still need explanation.

    Please post instructions / manual for the theme.

    Also, I have 6 social icons in the footer which all work fine except the soundcloud icon. Instead of showing the soundcloud icon, I get a link / chain symbol. I checked spelling in the footer menu. All seems normal. I also added the icons in the menu structure. But still no success. Please let me know how to get the them to show also the soundcloud icon. thanks.

Viewing 5 posts - 1 through 5 (of 5 total)