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January 2, 2021 at 4:22 am in reply to: unable to display website similar to the demo is displayed on mobile #269566
akshaygund7
ParticipantThank you Skandha.
Everything is working properly now.
Regards,
AkshayDecember 29, 2020 at 8:53 am in reply to: unable to display website similar to the demo is displayed on mobile #269244akshaygund7
ParticipantHello Skandha,
I have replied to your email. Kindly check the same.
Thanks and Regards
AkshayDecember 28, 2020 at 12:42 pm in reply to: unable to display website similar to the demo is displayed on mobile #269181akshaygund7
ParticipantHi Skandha,
I tried uninstalling/re-installing the theme, however, it didn’t work for me.
Any inputs on this?
Regards,
AkshayDecember 28, 2020 at 11:08 am in reply to: unable to display website similar to the demo is displayed on mobile #269172akshaygund7
ParticipantHey Skandha,
Correct me if I’m wrong, however, I believe the content might be lost in the process. isn’t it?
Let me know with your inputs,
Regards,
AkshayDecember 28, 2020 at 7:30 am in reply to: unable to display website similar to the demo is displayed on mobile #269152akshaygund7
ParticipantHey Skandha,
The issue for the icons was resolved by deactivating a plugin. (Elementor) Thank you for your support.
However, the only issue that I am facing now is with the SERVICES WE PROVIDE getting distorted.
Also, as mentioned in my previous post, I wanted to check if my site was updated to the latest update.
Kindly let me know if there is anything from my end which is pending.
Have an excellent Monday!
Regards,
AkshayDecember 28, 2020 at 7:05 am in reply to: unable to display website similar to the demo is displayed on mobile #269148akshaygund7
ParticipantThank you for your response Skandha.
I would definitely try deactivating plugins one by one and check if there’s any change.
Also, I see a lot of new changes in the free demo that are not reflected on my site.
Was there any recent update? Can I check if my site is updated to the recent version?
I shall let you know with my findings at the earliest.
Regards,
AkshayDecember 28, 2020 at 4:25 am in reply to: unable to display website similar to the demo is displayed on mobile #269141akshaygund7
ParticipantHi Skandha,
I apologize for getting you wrong. By Deactivating plugins, are you pointing towards any specific plugin? Or you mean all the plugins?
Hoping for your quick response.
Regards,
AkshayDecember 28, 2020 at 4:21 am in reply to: unable to display website similar to the demo is displayed on mobile #269140akshaygund7
ParticipantHi Skandha,
Thank you for your response. For the responsive header, I used the additional CSS code provided and its working now.
However, for your query, “Did you make any changes to theme files as the design of the nav dots in the SERVICES WE PROVIDE section doesn’t seem to be working like the demo?, I didn’t make any changes.
Also, as mentioned by you about the deactivating of the theme, would it break my site and loose my content?
Just wanted to confirm this before deactivating. I imported your demo theme using a plugin that was provided by CATCH itself.
Just let me know if deactivating the plugin would break my site, and I shall proceed accordingly.
Hoping for your quick response.
Regards,
Akshay -
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